help cant access

help cant access my computer files the internet and a lot more got about 18 threats
like zlob.acoe, clicker.qwg, backdoors,etc can some one help

 

Hi,

Get a friend or use another computer to download these two programs to a CD
http://www.freedrweb.com/

http://www.malwarebytes.org/mbam.php


Then See if your computer will load into safe mode,

Once in safe mode install and run {one at a time} the two downloades

Start into SAFE MODE

1/As your computer starts but before Windows launches, press F8 repeatedly.
2/Use the arrow keys to highlight Safe Mode, and then press ENTER.
3/If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER.
Note: If Windows launches before you can choose a safe mode, restart your computer and try again
PS/ Sometimes it maybe the F5 key

 

thanx will try that now i am downloading them to a usb because the computer isnt pickining up my dvd/cd drive but will pick up the floppy and any removable disk drives nothing else