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help can't load up

Discussion in 'All Other Software' started by cooksey1993, Apr 17, 2015.

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  1. cooksey1993

    cooksey1993 Thread Starter

    Joined:
    Apr 17, 2015
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    My dell computer loads only to a tabernus screen and it want let me bypass it. I bought it off eBay help if u can please
     
  2. etaf

    etaf Moderator

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    Wayne
    sounds like its been totally erased
    http://www.tabernusuk.co.uk/

    http://www.cesg.gov.uk/finda/Pages/CCITSECProduct.aspx?PID=106&backpage=CCITSECRes
    Was the machine sold with an Operating System included
    Often Company PCs are cleaned and erased to various levels of security

    You will need to load and operating system
    on the machine you may have a CoA label with a Key
    on that label will be the Windows operating system the pc was originally supplied with

    can you post that here
    NOT the key
    just the windows type

    if no label , then you will need to buy a copy of windows or load a free OS like ubuntu
     
  3. flavallee

    flavallee Trusted Advisor

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    Frank
    What's the model name and model number of that Dell?

    What's the "service tag" number and/or "express service code" number on it?

    What's the version of Windows on its Certificate-Of-Authenticity sticker?

    Which country do you live in?

    -----------------------------------------------------------
     
  4. cooksey1993

    cooksey1993 Thread Starter

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    Intel core2 duo windows xp service tag 219x2d1 express service code 4430690101 south Carolina . united States
     
  5. flavallee

    flavallee Trusted Advisor

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    First Name:
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    According to that service tag number and express service code number, you have this Dell OptiPlex 745 Small Form Factor

    According to its system configuration section, it shipped in June 2007 in the U.S.A. and came with Windows XP Professional SP2.

    Since you live in the U.S.A., you can purchase the factory restore disc kit for it from here.
     

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