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Help: can't print to network printer from wireless laptop

Discussion in 'Networking' started by estatelawyer, Feb 21, 2008.

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  1. estatelawyer

    estatelawyer Thread Starter

    Joined:
    Feb 20, 2008
    Messages:
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    This is a 3-computer network using windows xp home
    everything was fine until today when I wanted to print from the Toshiba laptop to the network printer, which is wireless through a router, & has been going great for a over a year. All of a sudden, today, it does not hook up to print and this error message is displayed:

    Print Server
    Error initializing output device

    I have never seen that and have no clue what it is talking about, (thank you Bill Gates).
    If you look in the printers, the correct printer says ready and there are no documents in the queue.

    The printer works fine and the other computers can print to it.

    Rebooting the computer and rebooting the router don't help.

    Thanks a lot for any help you can offer. Estatelawyer
     
  2. srhoades

    srhoades

    Joined:
    May 15, 2003
    Messages:
    2,298
    My guess would be corrupt printer driver. I would download the printer drivers, remove the printer and when you re-install it, point to the new downloaded drivers.
     
  3. estatelawyer

    estatelawyer Thread Starter

    Joined:
    Feb 20, 2008
    Messages:
    3
    So, you suspect that there is a corrupted driver that just, all of a sudden, went bad? Wow. So, how do you do all that? There is a place on the web called "Driver Genius" that is $29.95 and will supposedly check your drivers. Is that what to do?
     
  4. srhoades

    srhoades

    Joined:
    May 15, 2003
    Messages:
    2,298
    No, you need to go the manufaturer page of the printer and find the support/downloads section. Enter the make and model of the printer and download the drivers.
     
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