HELP, comp crashed

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hckyplyr000

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Joined
Jul 5, 2005
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My computer seems to have crashed and i do not know what is wrong. First of all, i built this computer myself, it has an AMD Athlon 2100+ with a mobo that came in a combo set, which is about 10-11 months old. I have a geforce2 vid card, a 10.2G HD for my OS, and i use a 120G for all my storage. I have a cd burner and a dvd burner. Also, i typically leave my computer on for long spans of time.

Now it started when i made the mistake of letting some people use my computer during a dinner party at my house. The next night, a navy blue screen appeared that said something like ' windows has detected a crash and has turned off windows to protect your PC' it said that if it was the first time, remove any newly installed HD and or software. It said other things and a lengthy coded message which i was unable to copy down. On the bottom it said something like 'beginning physical dump of memory.' Since i had not installed anything in a very long time, i decided to turn it off and let is sit, and try to reboot. So after i booted it up again, it remained at the screen 'Checking NVRAM....' It did not do anything else. So thinking that the problem lay with the memory, i removed it and reinserted it, and it worked. However, the same blue screen happened less than 24 hrs later. I was told that i needed to reset the CMOS, which i did. Since i thought that the problem was solved, i left my computer on. Again, not too long later the same thing happened. So once again i tried to reset the CMOS, thinking that it did not reset the first time. However once i tried to start the computer, it was not able to detect ANY of my four drives.

Now, just several days ago, we realized that someone had obtained one of our credit card numbers and used it in great britain. So after that i realized that there is spyware on my computer, which probably made my computer crash, which was installed onto my computer by one of the people using my PC during that dinner party. (When i had managed to start the computer after the inital incident, my dad had used my computer to order something online.) Now i am not sure what i need to do to fix it, whether it is a mobo problem, or something else. What can i do? Also, where does the spyware install? In the registry? On OS files? Or does it spread? Basically i am wondering if my second 120G HD that i use for storage is still safe to use.

PLEASE, I BEG OF ANYONE AND EVERYONE TO GIVE ME ANY INFORMATION YOU MAY HAVE, I APPRECIATE IT VERY VERY MUCH!!! THANK YOU IN ADVANCE!!
 
Joined
Apr 15, 2004
Messages
1,138
You should consider both drives infected. Unfourtunately, there's not much I can help you with. When it comes to spyware, prevention is the best medicine.

Some tips to maybe get the box running at least temporarily:

Do the same thing you did with your RAM with all your cards, video, sound, ethernet, modem, stuff like that. Check that everything is seated properly and free of dust buildup.

Start Windows in Safe Mode. Press f8 before the Windows logo appears in the boot sequence.
Try running some scans in safe mode, deleting everything you can. Download HijackThis! and any other scanner you might need from this list http://forums.techguy.org/t110854.html

DO NOT RUN HIJACKTHIS! WITHOUT FURTHER INSTRUCTIONS! Very dangerous program in the wrong hands.
 
Joined
Mar 16, 2002
Messages
13,404
if this is a spyware problem this is really not a hardware problem, you would get better response in the Security section of TSG
 
Joined
Mar 16, 2002
Messages
13,404
to start with I would run AdawareSE and Spybot Search & Destroy, I also use Spyblaster to run in the background like an AV program. Make sure you have all the latest versions of these programs, including HJT with all the latest definitions. good luck
 
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