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Help computer freezes to much!

Discussion in 'Windows 10' started by rakesfunnyfarm, Apr 22, 2015.

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  1. rakesfunnyfarm

    rakesfunnyfarm Thread Starter

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    My laptop freezes to much. I'm hoping someone can tell what to do to get help.I think it needs to be cleaner but don't know what to get rid of.
     
  2. Triple6

    Triple6 Moderator

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    Are you running Windows 10? What is the exact model of the laptop you have? Do you get pops up?
     
  3. flavallee

    flavallee Trusted Advisor

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    Download and save the TSG System Information Utility (SysInfo.exe) file to the desktop.

    After it's been downloaded and saved, double-click it to run it.

    Information about your laptop will appear.

    Return here to your thread, then copy-and-paste the ENTIRE text here.

    -------------------------------------------------------
     
  4. rakesfunnyfarm

    rakesfunnyfarm Thread Starter

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    Window 10 Pro Technical Preview.
     
  5. rakesfunnyfarm

    rakesfunnyfarm Thread Starter

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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 10 Pro Technical Preview, 32 bit
    Processor: Intel(R) Core(TM)2 CPU T7200 @ 2.00GHz, x64 Family 6 Model 15 Stepping 6
    Processor Count: 2
    RAM: 2038 Mb
    Graphics Card: Mobile Intel(R) 945 Express Chipset Family (Microsoft Corporation - WDDM 1.0), 256 Mb
    Hard Drives: C: Total - 75766 MB, Free - 47937 MB; E: Total - 100 MB, Free - 20 MB;
    Motherboard: Dell Inc., 0NF743
    Antivirus: Windows Defender, Disabled
     
  6. flavallee

    flavallee Trusted Advisor

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    You appear to have either a Dell Latitude D520 or a Dell Latitude D610 laptop.

    Both of those model laptops are 7 - 8 years old and were designed for Windows XP.

    --------------------------------------------------------
     
  7. rakesfunnyfarm

    rakesfunnyfarm Thread Starter

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    OK TY. I will tell my son.This was bought for me a couple of months ago.Also can you tell me how I can find pictures that I've lost on here.Me and my son both try to find them,but no luck.Thank you for your help.
     
  8. Triple6

    Triple6 Moderator

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    Windows 10 is not a final release, it still has bugs issues and should not be used except for by developers or software/hardware testers. It also shouldn't be run on an old computer. Remove it and reinstall Windows XP or replace it with a modern laptop.

    Depending on how you installed Windows 10 you may have wiped out all the previous data such as pictures. Did you have a backup?
     
  9. rakesfunnyfarm

    rakesfunnyfarm Thread Starter

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    All I know is it was always updating it self.My son was going to change it to Windows XP. So he was going to put my pictures on something and that is when we couldn't find them. I was hoping to find them,this makes me so mad.If I can't find them,I'll have him to go ahead and change the window. As for the person buying this junk will be getting a piece of mine!
     
  10. Triple6

    Triple6 Moderator

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    Well normally they are saved into the Pictures folder unless you choose to save them somewhere else. Were they saved in the OneDrive folder by chance or the Documents folders?
     
  11. rakesfunnyfarm

    rakesfunnyfarm Thread Starter

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    I don't have account with OneDrive.I check the Documents folders and it says empty.
     
  12. Triple6

    Triple6 Moderator

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    And the pictures folder is empty too?

    When did they disappear? Was it during an install, refresh, or something?
     
  13. rakesfunnyfarm

    rakesfunnyfarm Thread Starter

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    Yes the pictures folder empty too.The first I've notice was after it updated one day.
     
  14. Triple6

    Triple6 Moderator

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    Have you done a search of the whole hard drive by going to "This PC" then to "Local Disk: C" drive typing in a name of one of the pictures in the Search box on the right side.
     
  15. rakesfunnyfarm

    rakesfunnyfarm Thread Starter

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    No luck. I guess they are gone.Thank you for your help.
     
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