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HELP! Desktop graphics exploded, colours all blotchy and weird

Discussion in 'Windows XP' started by celinemhoran, Jun 21, 2010.

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  1. celinemhoran

    celinemhoran Thread Starter

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    When I turned on my little xp notebook this morning it <br />
    was fine. This evening, my husband went over to use <br />
    it, he found the screen desktop had gone on some <br />
    sort of psychedelic LSD trip! All the colours had <br />
    exploded all over the screen and the icons are all fuzzy. <br />
    When trying to open up the browser or msdoc, we <br />
    receive messages saying there are problems, cannot <br />
    use software yada, yada, yada... what to do?
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor

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    Pls post make and model of laptop.
    Please post the rrror messages, please check your post does not have the <br />
    It will make the error message hard to read.
    Did you download anything when you were on the computer.
     
  3. celinemhoran

    celinemhoran Thread Starter

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    Here's a look how my husband's computer is <br />
    working now. What you see is the computer<br />
    'waking up' first thing in the morning and <br />
    receiving a computer message. I then<br />
    decide to close down the computer.<br />
    It's a HP Compaq Mini 700. <br />
    The software is Windows XP Office <br />
    http://www.youtube.com/watch?v=GRE787CICHY
     
  4. Jack Hackett

    Jack Hackett

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    First of all, whats with the all the <br /> in your post, if theyre supposed to be break tags theyre wrong.. not sure why they are showing up in your posts, are you cut and pasting your posts from elsewhere?? It certainly makes reading your posts unnecessarily difficult

    As for your PC problem, it looks like you need to install the video drivers for your graphics card.
     
  5. celinemhoran

    celinemhoran Thread Starter

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    Hi Jack, I'm not sure why they are showing up either, can't help you there. And no, I did not cut and paste my post from elsewhere. Regarding your solution to my problem. Can you tell me how I go about re-installing the video drivers for my graphics card? Thanks. Look forward to hearing from you soon. :)
     
  6. Jack Hackett

    Jack Hackett

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    Go HERE, select your model from the list
    select your OS
    select the graphics driver to download.
    once downloaded run the setup file that is included.

    You mention with other software you get messages saying there are problems with it... could you elaborate on this please, what programs, what are the exact messages? It is possible you have an infected system.

    I'd be inclined to back up your personal data to an external drive and return the machine back to factory condition by using the built in Recovery Procedure, check the documentation that came with the PC for details on this.
     
  7. Macboatmaster

    Macboatmaster Trusted Advisor

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    Do you have the XP CD or did the laptop come with just the software loaded on a recovery partition.
    Can you get into the computer sufficiently to click START, My Computer, right click the HDD carrying Windows, click properties, click Tools, click Error checking, click Check now, click to check the box, Automatically fix file system errors. Click Start. You will receive a message, "Do you wish to reschedule for next restart"
    Click Yes. and restart the computer. DO NOT INTERRUPT the procedure or use the computer.
    Pls report results and if you have the CD
    When the machine has finished the check try this pls as per the link

    http://h10025.www1.hp.com/ewfrf/wc/...ry&lc=en&dlc=en&cc=uk&lang=en&product=3856298
     
  8. Soleus

    Soleus

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    Well, I'm not really a techno guy, but the only thing I can think of is to try degaussing your computer. On your computer monitor, press MENU, then go to OPTIONS or COLORS or whatever, and find DEGAUSS. Click it and it should readjust your monitor. If that doesn't work then I have no idea :D
     
  9. Soleus

    Soleus

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    Oh but you have a labtop so I'm not sure how to degauss it
     
  10. Tanis

    Tanis Shane

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    3,698
    You dont :)

    There is no need to that to LCD screens, it was specific to the old CRT type monitors :)
     
  11. celinemhoran

    celinemhoran Thread Starter

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    Thanks for that Jack, I'll get on with it and let you know how it goes.
     
  12. celinemhoran

    celinemhoran Thread Starter

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    Hi Macboatmaster, thanks so much for your input, I really appreciate it. As regards XP, I do have the cd. When I had a computer built for me years ago, it was bought then. But this little monster, which I bought for my husband last year, obviously comes with it already installed. Regardless, I'll have a go at your instructions and keep you posted.
     
  13. celinemhoran

    celinemhoran Thread Starter

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    Hey Soleus, that sounds like a good idea too! I'll see how that goes too.
     
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