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Help: Does this mean my hard drive is dying? How can I test it?

Discussion in 'Hardware' started by ed_nobles, Oct 1, 2014.

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  1. ed_nobles

    ed_nobles Thread Starter

    Joined:
    Oct 1, 2014
    Messages:
    2
    (This is thread is also posted on the malware section at http://forums.techguy.org/virus-other-malware-removal/1134651-pxe-messages-bsod-etc-malware.html)

    PROBLEM

    My Gateway NE56R is having bad problems involving BSOD, PXE-E61 and PXE-MOF error messages, system crashes and hangs. The trouble started a few days ago after I foolishly clinked on a spam email link that may have been malware/spyware bait. When I realized I may have downloaded a virus, I used my Windows Recovery Partition to delete my entire operating system and restore the computer to factory default settings. The BSOD/PXE crashes came back, though.

    I am now wondering if the problem is that my hard drive is dying on me due to age (I bought the computer two years ago) or if malware/virus may have infected the system restore software that resides in the Windows Recovery Partition. I suspect the latter cause, because my computer has never been exposed to any trauma that would break moving parts. I've only been using the computer for two years. Either way, I'm not sure, though.

    MY QUESTION

    Is there any way I can run some tests to find out which is the problem here? I'm not a techie. I'd appreciate any advice offered.

    SYSTEM SPECS

    Gateway NE56R
    Windows 7 (Service Pack 1)
    Intel (R) Pentium (R) CUP B950 @ 2.10 Ghz 2.10 GHz
    4.00 GB (3.84 GB available)
    64 bit OS

    ERROR MESSAGES

    1. BSOD - flashes for about two seconds on my screen; I never have time to read all the details before it closes. It says something like, "System shut down due to a problem."

    2. When I try to restart the computer, I'm frequently blocked by PXE-E61 (meia test failure, check cable) and PXE-MOF (exiting....?....no bootable device....insert boot desk and press a key).

    3. I usually power down after getting PXE, then get the option of restarting in safe mode, etc.

    4. When restoring a fresh OS system from the recovery partition (I've done it about two or three times now), I get blocked during "Windows Updates" downloads. I get the "Failure configuring Windows updates. Redirecting changes. Do not turn off your computer."
     
  2. CleaverX

    CleaverX

    Joined:
    Sep 27, 2012
    Messages:
    1,323
    Hello, use a working computer to download and create a rescue disk like Hiren's, Falcon, UBCD, and boot the computer with it, then from the many available tools you can do a hard disk and memory diagnostic
     
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