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Help doesn't work on ANY program

Discussion in 'Windows XP' started by elint6, Dec 7, 2006.

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  1. elint6

    elint6 Thread Starter

    Dec 7, 2006
    If I try to open any Help Files (the little document with a yellow ?)...it freezes, with a "Not Responding" sign....this happens with any help file....ZoneAlarm Pro Help won't work...AVG help won't work...IZArc Help File won't work...

    I'm not an expert, but I assume the "Help Viewer" is a Microsoft Program and these programs just write a file that can be opened using the "Help Viewer" So I guess I need a new Help Viewer? I have my XP Pro Installation CD...so if I have to fire it up and replace certain files, I can do that.

    Thank you in advance for your help!
  2. kniht


    May 7, 2006
    Try this first, see if it helps:

    Go here: http://www.dougknox.com/

    1. Click on "Win XP Fixes"

    2. Scroll down and click on "File Association Fixes"

    3. Click on "CHM File Association Fix"

    Hope it helps
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