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help d'z Game freezes

Discussion in 'Games' started by jhem-STER, Dec 26, 2010.

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  1. jhem-STER

    jhem-STER Thread Starter

    Joined:
    Jul 30, 2010
    Messages:
    29
    im playing NBA 2k10 .. then it freezes .. then all of a sudden it happens often .. then the only way i can have my system works again is by restarting the whole pc then i will receive the " youre system has recovered from a serious ...... " error message .. dont know what caused this problem but my pc is running other games ok .. hoping help from you guys .. this is the error code im getting

    C: DOCUMENTS~1\GAARA\LOCALS~1\TEMP\WER8A27.dir00\mini121910-01.dmp
    C: DOCUMENTS~1\GAARA\LOCALS~1\TEMP\WER8A27.dir00\sysdata.xml


    these are my systems specs :
    AMD quad core ATHLON II 635 (2.9G)x4
    Inno3d gt465 1gb
    ASUS m4a78lt-m LE
    2gb of ram ddr3 1333mhz
    500 gb hard disk
    700 PSU
    2 exhaust & 2 cpu fans
    windows xp sp3
    norton internet security
    malwarebytes

    so far these are the steps that i have perform w/c i felt invain:confused::(
    1) disk clean up
    2) run full scan both malwarebytes and norton
    3) defrag disk
    4) update video card drivers
    5) pc works okay with other games
    6) planning to uninstall or reinstall the games just not quite sure if the error message has something to do with the game or dont know if reformating the o.s would help



    .... please help
     
  2. Jolt_M

    Jolt_M

    Joined:
    Dec 24, 2010
    Messages:
    8
    what OS u on? and unless you know what ur doing I HIGHLY advise you dont mess with the operating system. Reinstalling should be fine and will probably fix the problem as it looks like your other games can run so there is no problem with running games in general. You could check to make sure your CPU and Video card meet the minimum requirements for the game. They may be on the edge of working for the game and can only run it for a bit before crashing.
     
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