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Help External Hard drive not showing up Windows 10

Discussion in 'Windows 10' started by dolphinlover0101, Aug 9, 2016.

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  1. dolphinlover0101

    dolphinlover0101 Thread Starter

    Aug 9, 2016
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i5-6300HQ CPU @ 2.30GHz, Intel64 Family 6 Model 94 Stepping 3
    Processor Count: 4
    RAM: 12186 Mb
    Graphics Card: Intel(R) HD Graphics 530, 1024 Mb
    Hard Drives: C: Total - 953299 MB, Free - 873133 MB;
    Motherboard: Dell Inc., 08GGCV
    Antivirus: Windows Defender, Disabled
  2. valis

    valis Moderator

    Sep 24, 2004
    I've removed the poll, as it did not pertain to this thread. Also, you are going to have to give us more info, such as the make/model of the external drive, has it ever worked, size of it, error messages (if any), etc.


  3. flavallee

    flavallee Trusted Advisor

    May 12, 2002
    First Name:
    You appear to have a Dell laptop.
    What model name and model number is it?
    What's the 7-character service tag number on it?

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