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Help External Hard drive not showing up Windows 10

Discussion in 'Windows 10' started by dolphinlover0101, Aug 9, 2016.

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  1. dolphinlover0101

    dolphinlover0101 Thread Starter

    Joined:
    Aug 9, 2016
    Messages:
    1
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i5-6300HQ CPU @ 2.30GHz, Intel64 Family 6 Model 94 Stepping 3
    Processor Count: 4
    RAM: 12186 Mb
    Graphics Card: Intel(R) HD Graphics 530, 1024 Mb
    Hard Drives: C: Total - 953299 MB, Free - 873133 MB;
    Motherboard: Dell Inc., 08GGCV
    Antivirus: Windows Defender, Disabled
     
  2. valis

    valis Moderator

    Joined:
    Sep 24, 2004
    Messages:
    76,526
    I've removed the poll, as it did not pertain to this thread. Also, you are going to have to give us more info, such as the make/model of the external drive, has it ever worked, size of it, error messages (if any), etc.

    thanks,

    v
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,147
    First Name:
    Frank
    You appear to have a Dell laptop.
    What model name and model number is it?
    What's the 7-character service tag number on it?

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