Help get rid of computer infection

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Thread Starter
Oct 28, 2007
hi there,
I don't want to waste your time, however i would like to let you know that this is a wonderful site. The service you provide for free should, and needs to be praised. Thank you very much. This website as well as a website called are great sites to know. And i will make sure to promote these two website to anyone with computer problems. thank you once again.

I am using windows xp pro sp2 32bit x86
NOD32 detected win32/adware.BHO.DE. My internet was disabled, file and program started giving erros, and lots of lag/freezing, so i ran a virus scan to delete it. however the delete button was not clickable. So i stopped system restore, and started in safe mode to do another scan. however nod32 could not find the file again. And now when i start my computer a process calles svchost.exe under the network service user name takes up 50 percent of my cpu usage. if i terminate it i get a window that says windows will shut down in 1 minute. Also if i do a spyware scan with avorax antispyware it detects hosts hijacker and spyware.spyarsenallog, but after cleaning it it comes back. Please guide me to fixing my computer.
Also i would like to note that i am using my brothers computer for internet access I disabled mine, for i fear w/e spyware/virus is on my computer is trying to use the internet to send personal information out.


Thread Starter
Oct 28, 2007
am i just unlucky or does it usually take this long to get help?
i have been waiting patiently, i understand the server went down for a short bit of time, but i have been waiting for 4 days now.


Thread Starter
Oct 28, 2007
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:33:05 PM, on 04/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\Program Files\Eset\nod32krn.exe
C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe
C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Creative\Fatal1ty Professional Laser Mouse\ctusbms.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\LVComSX.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
C:\Program Files\Arovax Shield\ArovaxShield.exe
C:\Program Files\Arovax AntiSpyware\arovaxantispyware.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Creative\Fatal1ty Professional Laser Mouse\CTFaMicetra.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: ActivationManager module - {86A44EF7-78FC-4e18-A564-B18F806F7F56} - (no file)
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [amd_dc_opt] "C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [CreativeMS2020] C:\Program Files\Creative\Fatal1ty Professional Laser Mouse\ctusbms.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [LVCOMSX] "C:\Program Files\Common Files\LogiShrd\LComMgr\LVComSX.exe"
O4 - HKLM\..\Run: [SBCSTray] C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
O4 - HKCU\..\Run: [Arovax Shield] C:\Program Files\Arovax Shield\ArovaxShield.exe -tray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Arovax AntiSpyware] C:\Program Files\Arovax AntiSpyware\arovaxantispyware.exe /s
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Sunbelt CounterSpy Antispyware (SBCSSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe
O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows Live\installer\WLSetupSvc.exe

End of file - 7744 bytes


Thread Starter
Oct 28, 2007
hi there,
mod please close this thread. I have decided that i shouldn't have to wait this long while others get help within a few days of there post. However,do not worry about my experience with this website, i am not going to jump to conclusions from one experience and say this site sucks. Of course not, as i said in my first post this is a wonderful site, and i am sure if i have pc problems in the future i will get quicker responses.
thank you,
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