1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Help getting rid of some viruses

Discussion in 'Hardware' started by MKS, Oct 1, 2008.

Thread Status:
Not open for further replies.
Advertisement
  1. Rich-M

    Rich-M

    Joined:
    May 3, 2006
    Messages:
    22,443
  2. MKS

    MKS Thread Starter

    Joined:
    Jul 31, 2007
    Messages:
    104
    I downloaded it, but I can't run the program because I can't get into windows at all. Everytime I turn it on it asksme how I want to startup and even if I select normal the blue error screen still comes up and it shuts down.
     
  3. Rich-M

    Rich-M

    Joined:
    May 3, 2006
    Messages:
    22,443
    You need to take that to a shop that can test the hardware and or sell you a video card. We are really out of options here I'm afraid.
     
  4. MKS

    MKS Thread Starter

    Joined:
    Jul 31, 2007
    Messages:
    104
    Alright. Thanks for all of the time and help!!! I appreciate it.
     
  5. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Thanks for your attempt at helping Rich-M (y)

    I was thinking the same thing. It's time to either reload or take it to a shop.
     
  6. Rich-M

    Rich-M

    Joined:
    May 3, 2006
    Messages:
    22,443
    Welcome Cybertech, we can only go so far with a home user who doesn't have the hardware to test with. The error itself suggests video card or video driver error but since we have removed the driver and no change, that is the only thought left sorry to say.
     
  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/755290

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice