1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Help-hijack This Log..what Should I Delete?

Discussion in 'Virus & Other Malware Removal' started by hrwitt, Sep 1, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. hrwitt

    hrwitt Thread Starter

    Joined:
    Sep 1, 2004
    Messages:
    41
    Logfile of HijackThis v1.98.2
    Scan saved at 2:15:53 PM, on 9/1/2004
    Platform: Windows 2000 SP1 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\winnt\System32\smss.exe
    C:\winnt\system32\winlogon.exe
    C:\winnt\system32\services.exe
    C:\winnt\system32\lsass.exe
    C:\winnt\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\winnt\system32\spoolsv.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\winnt\system32\regsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\winnt\system32\MSTask.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\WUSB54G Wireless-G Adapter\WLService.exe
    C:\Program Files\WUSB54G Wireless-G Adapter\WUSB54G.exe
    C:\winnt\Explorer.exe
    C:\winnt\System32\Promon.exe
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\winnt\System32\bwnceo.exe
    C:\winnt\javawh.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\winnt\Blue Lace 16.bmp:cydcs
    C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\unzipped\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.my.delleworks.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\winnt\system32\mcenn.dll/sp.html#29126
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\winnt\system32\mcenn.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\winnt\system32\mcenn.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\winnt\system32\mcenn.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\winnt\system32\mcenn.dll/sp.html#29126
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\winnt\system32\mcenn.dll/sp.html#29126
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {7C008676-1819-1956-B597-120897F24FC9} - C:\winnt\system32\atlal32.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [Promon.exe] Promon.exe
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [crhi32.exe] C:\winnt\system32\crhi32.exe
    O4 - HKLM\..\Run: [fsiwlqf] C:\winnt\System32\bwnceo.exe
    O4 - HKLM\..\Run: [WebRebates0] C:\Program Files\Web_Rebates\WebRebates0.exe
    O4 - HKLM\..\Run: [javawh.exe] C:\winnt\javawh.exe
    O4 - Startup: Upgrade Metro eGuide.lnk = C:\c21_affiliated\c21_affiliated\WiseUpdt.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O15 - Trusted Zone: *.05p.com
    O15 - Trusted Zone: http://scwmls.fnismls.com
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: *.my-internet.info
    O15 - Trusted Zone: *.scoobidoo.com
    O15 - Trusted Zone: *.searchmiracle.com


    THANKS SO MUCH!!!
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,240
    Hi and welcome to TSG,

    First of all, you only have Service Pack 1 when W2K is up to Service Pack 4 which you should download. You should go to http://v4.windowsupdate.microsoft.com/en/default.asp and install all "Critical Updates and Service Packs". This will patch numerous security holes in IE and Windows. Otherwise, you are leaving your computer open and vulnerable.

    Please do this. Click here http://forums.techguy.org/attachment.php?attachmentid=38105 to download getservice.zip and unzip it to your desktop. Open the Getservice folder and click on the getservices.bat file. A notepad will open up with a long list of Services. Please save that notepad file and attach it to your next reply to this thread. It will be easier to attach it rather than copy and paste because it will be too long to paste in one post.

    After you post the next Hijack This log and the getservice list, it is very important that you not restart your computer or attempt to do anything to remove this until I have posted the removal directions because the files and the entries in HJt will change and we will have to start all over again. It would be best that you do nothing at all with the computer until you get the directions.
     
  3. hrwitt

    hrwitt Thread Starter

    Joined:
    Sep 1, 2004
    Messages:
    41
    Hi, I completed the directions and here is the new hijack this log. I have attached the Getservices file.
    thanks
    hrwitt

    Logfile of HijackThis v1.98.2
    Scan saved at 10:23:54 AM, on 9/2/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\winnt\System32\smss.exe
    C:\winnt\system32\winlogon.exe
    C:\winnt\system32\services.exe
    C:\winnt\system32\lsass.exe
    C:\winnt\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\winnt\system32\spoolsv.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\winnt\Blue Lace 16.bmp:cydcs
    C:\winnt\system32\regsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\winnt\system32\MSTask.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\winnt\system32\svchost.exe
    C:\Program Files\WUSB54G Wireless-G Adapter\WLService.exe
    C:\Program Files\WUSB54G Wireless-G Adapter\WUSB54G.exe
    C:\winnt\Explorer.EXE
    C:\winnt\system32\Promon.exe
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\winnt\javawh.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\PROGRA~1\WINZIP\winzip32.exe
    C:\unzipped\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.my.delleworks.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\winnt\gvwdm.dll/sp.html#29126
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\winnt\gvwdm.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\winnt\gvwdm.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\winnt\gvwdm.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\winnt\gvwdm.dll/sp.html#29126
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\winnt\gvwdm.dll/sp.html#29126
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\winnt\gvwdm.dll/sp.html#29126
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {7C008676-1819-1956-B597-120897F24FC9} - C:\winnt\system32\atlal32.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [Promon.exe] Promon.exe
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [crhi32.exe] C:\winnt\system32\crhi32.exe
    O4 - HKLM\..\Run: [fsiwlqf] C:\winnt\System32\bwnceo.exe
    O4 - HKLM\..\Run: [WebRebates0] C:\Program Files\Web_Rebates\WebRebates0.exe
    O4 - HKLM\..\Run: [javawh.exe] C:\winnt\javawh.exe
    O4 - Startup: Upgrade Metro eGuide.lnk = C:\c21_affiliated\c21_affiliated\WiseUpdt.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\winnt\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\winnt\web\related.htm
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O15 - Trusted Zone: *.05p.com
    O15 - Trusted Zone: http://scwmls.fnismls.com
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: *.my-internet.info
    O15 - Trusted Zone: *.scoobidoo.com
    O15 - Trusted Zone: *.searchmiracle.com
     

    Attached Files:

  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,240
    Pasting this here for my own reference:

    SERVICE_NAME: O?’ŽrtñåȲ$Ó
    (null)
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 0 IGNORE
    BINARY_PATH_NAME : "C:\winnt\Blue Lace 16.bmp:cydcs" /s
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Network Security Service
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    Further instructions to follow.
     
  5. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,240
    First, click: http://d21c.com/Tom41/cwsserviceremove.zip
    to download cwsserviceremove.zip and unzip it to your desktop and have it ready to run later.
    _________________________________________________________________

    Click here: http://www.majorgeeks.com/download4086.html to download CWShredder. Do Not run it yet. Download it to the desktop and have it ready to run later.

    _________________________________________________________________

    Click here: http://www.downloads.subratam.org/AboutBuster.zip to download AboutBuster created by Rubber Ducky.

    Unzip AboutBuster to the Desktop then click the "Update Button" then click "Check for Update" and download the updates and then click "Exit" because I don't want you to run it yet. Just get the updates so it is ready to run later in safe mode.
    _________________________________________________________________

    Now go ahead and set your computer to show hidden files like so:

    Double-click on My Computer. Go to Control Panel - Tools - folder options. Click on view tab and make sure “show hidden files and folders” is checked. Uncheck “Hide file extensions for known file types”. Uncheck “hide protected operating system files”. Click Apply then O.K.
    _________________________________________________________________

    Sign off the Internet and remain offline until this procedure is complete. Unplug your modem or disconnect the cable or phone line. Copy these instructions to notepad and save them on your desktop for easy access. You must follow these directions exactly and you cannot skip any part of it.
    _________________________________________________________________


    Click Start > Run > and type in:

    services.msc

    Click OK.

    In the services window find Network Security Service.
    Right click and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK. Exit the Services utility.
    _________________________________________________________________

    Restart to safe mode.

    How to start your computer in safe mode


    Perform the following steps in safe mode:

    _________________________________________________________________


    Double click on the cwsserviceremove.reg file you downloaded at the beginning to enter into the registry. Answer yes when asked to have its contents added to the registry.
    _________________________________________________________________

    Go to Start > Run and type Hijackthis. Press enter to start HijackThis. DO NOT OPEN ANYTHING ELSE!

    Put a check by these entries in Hijack This and click the "Fix Checked" button:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\winnt\gvwdm.dll/sp.html#29126

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\winnt\gvwdm.dll/sp.html#29126

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\winnt\gvwdm.dll/sp.html#29126

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\winnt\gvwdm.dll/sp.html#29126

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\winnt\gvwdm.dll/sp.html#29126

    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\winnt\gvwdm.dll/sp.html#29126

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\winnt\gvwdm.dll/sp.html#29126

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

    R3 - Default URLSearchHook is missing

    O2 - BHO: (no name) - {7C008676-1819-1956-B597-120897F24FC9} - C:\winnt\system32\atlal32.dll

    O4 - HKLM\..\Run: [crhi32.exe] C:\winnt\system32\crhi32.exe

    O4 - HKLM\..\Run: [fsiwlqf] C:\winnt\System32\bwnceo.exe

    O4 - HKLM\..\Run: [javawh.exe] C:\winnt\javawh.exe

    O4 - Startup: Upgrade Metro eGuide.lnk = C:\c21_affiliated\c21_affiliated\WiseUpdt.exe

    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\winnt\web\related.htm

    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\winnt\web\related.htm

    O15 - Trusted Zone: *.05p.com
    O15 - Trusted Zone: http://scwmls.fnismls.com
    O15 - Trusted Zone: *.mt-download.com


    Find and delete these files:

    C:\winnt\system32\atlal32.dll
    C:\winnt\system32\crhi32.exe
    C:\winnt\System32\bwnceo.exe
    C:\winnt\javawh.exe
    C:\c21_affiliated\c21_affiliated\WiseUpdt.exe
    C:\winnt\Blue Lace 16.bmp

    Navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Next navigate to the C:\Documents and Settings\Res (Repeat for all user names)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

    _________________________________________________________________
    Next run aboutbuster. Double click aboutbuster.exe, click OK, click Start, then click OK. This will scan your computer for the bad files and delete them.
    _________________________________________________________________

    Finally, run CWShredder. Just click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do its thing.
    _________________________________________________________________
    Boot back into Windows now.
    Go http://housecall.trendmicro.com/ and do an online virus scan.

    Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself. Housecall will detect the leftover files from this hijacker.

    This hijacker is known to alter or delete certain files so check this out please:

    Download the Hoster from here: http://members.aol.com/toadbee/hoster.zip. UnZip the file and press "Restore Original Hosts" and press "OK". Exit Program.

    If you have Spybot S&D installed you will also need to replace one file. Go here: http://www.richardthelionhearted.com/~merijn/winfiles.html#sdhelper to download SDHelper.dll.


    Check in the C:\Windows\system32 folder to be sure you have a file named Shell.dll. If you do not have one, go to the C:\Windows\system32\dllcache folder. Find shell.dll and right click on it. Choose Copy from the menu.
    Open the System32 folder and right click on an empty space in the window. Choose Paste from the menu.

    control.exe may have been deleted.
    See if control.exe is present in C:\windows\system32

    If control.exe isn't there, go to: http://www.richardthelionhearted.com/~merijn/winfiles.html#control, and download control.exe per the instructions at the site.

    IMPORTANT!: Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! If they have been changed, reset your active x security settings in IE as recommended http://www.jfitz.com/tips/ie_security_config.html.

    Reboot and post another log please. There will be a few more things to delete.
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/269048

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice