HELP - Hostile Takeover by XP Security 2012

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app1

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Joined
Dec 13, 2011
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XP Security 2012 has completely overtaken my computer (using a different computer now to communicate). It has cascading pop ups that block and prevent other activity. I use McAfee and ran a complete scan. A few days ago, McAfee stated that a Trojan was detected but eliminated with no further action needed on my part. Now it shows that computer is secure with no action needed on my part. However, the computer is totally overrun with XP Security 2012 pop ups. Further, I tried to go into my Windows Firewall through my Control Panel, and it cannot be accessed.

I need help. I looked at some of the other posts, but I really need help from ground zero / Step 1 -- starting at the very beginning. I'm solid in followig instructions and thinking things through, but I have limited tech experience, so I need someone to help who has the patience to walk me through it literally step by step. I want to become more knowledgeable, so I really appreciate any help you can provide with this. Thanks in advance.
 

app1

Thread Starter
Joined
Dec 13, 2011
Messages
3
Also, XP Security 2012 has blocked access to all of my programs (e.g., Word, Outlook, Excel, etc.).
 
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