1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Help! Hotmail account--contents disappeared

Discussion in 'Web & Email' started by Leif, Dec 5, 2001.

Thread Status:
Not open for further replies.
  1. Leif

    Leif Thread Starter

    Joined:
    Dec 5, 2001
    Messages:
    1
    I opened my hotmail inbox, and saw the contents for a split-second, then they all disappeared. I then opened my saved messages folder to make sure those contents didn't go anywhere, and they too disappeared after seeing them for a split-second.

    I have signed onto the account within thirty days, so I know this isn't the cause.

    This has happened more than once, and the third time it happened it couldn't have had more than ten e-mails in it, so I know it wasn't being cleared out for size reasons.

    My sent-mail folder didn't disappear though. All my old sent-mail is still there.

    This has only happened recently, but has happened now like three times.

    I received an e-mail saying my account was too large a day after it happened, so I'm hoping that my e-mail is still somewhere that I can't find. It is definately not in any of my hotmail folders though, and I didn't transfer it to my desktop, so I am at a loss for finding it.

    In the meantime though, I had some really important e-mails that are now gone, and I'm really ufcked. Someone...please help!!!!
     
  2. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    35,977
    Hiya and welcome

    Is this a web based account or Outlook Express? Also, if its the latter, which version is it?

    If its Outlook, lets have a look.

    First off, I advise a virus scan, just to be sure:

    http://housecall.antivirus.com/housecall/start_corp.asp

    Now, if all okay, lets try some settings.

    Tools | options. Maintanence tab. Are any of the 3 boxes at the top checked? If so, which? These are:

    Empty messages from the deleted......
    Purge deleted.......
    Compact messages......


    Regards

    eddie
     
  3. SavvyLady

    SavvyLady

    Joined:
    Oct 14, 2001
    Messages:
    2,218
    I know Hotmail is a webbased account but are you storing & receiving it on the web or in Outlook Express?

    I'm like Eddie... sounds like a virus..still may be...

    go scan at housecall.

    Savvy :)
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/60866

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice