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Help! I/O error - DVD drive/Serial Driver

Discussion in 'Hardware' started by mikerugged, Feb 14, 2005.

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  1. mikerugged

    mikerugged Thread Starter

    Joined:
    May 16, 2004
    Messages:
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    ok heres the issue that im having....

    I just recieved a computer from work, which is about one year old. When i try to access the cd-rom/DVD drive, i get the error message that says something like,"function cannnot be preformed, I/O device error".

    I have checked the drivers in the device manager, and noticed that there was a problem with a Non-plug and play driver called SERIAL.

    Even though the drive is enabled the main problem with the drive is that it wont start. I followed the basic windows toruble shooting proceudure by uninstalling the drive, then trying to reinstall it.

    However, this has not worked, and I'm not sure where to go from here. Any help at all would be very very helpful. Where shoud i go from here? Is this driver even effecting the DVD drive?

    Thanks in advance for any help!
     
  2. 42gary

    42gary

    Joined:
    Nov 9, 2003
    Messages:
    203
    Try uninstalling the serial driver and then reboot your computer... I am guessing that you have win xp and if so it will prompt you to reinstall the drivers for your serial port. Give it a shot, its worth a try.
     
  3. mikerugged

    mikerugged Thread Starter

    Joined:
    May 16, 2004
    Messages:
    42
    Thanks for the quick reply 42gary....

    unfortunately, the reinstalling of the drive did not work. As of now, windows isnt even recognizing it anymore.

    Currently, I am searching for any type of driver updates by using windows update, but at this point this is really a last gasp.

    Any other help or idea of what could be wrong would be greatly appreciated.

    Thanks again!
     
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