HELP! I reset my computer to factory settings by mistake!

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windowsnewby

Thread Starter
Joined
Dec 26, 2009
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2
My computer showed it had a virus and I hit F-11 at startup to put the computer into Safe Mode, but during the process I ended up resetting my computer to the factory settings. The reset said that it would save all my current files into My Backup but I can not find them. I need to reverse the reset and bring my computer hard drive back to the current settings. How can I do this? I heard that the information is still on the hard drive, but I don't know how to retrieve it. Please help me!!!!
 

1002richards

Retired Trusted Advisor
Joined
Jan 29, 2006
Messages
5,333
Hi and Welcome to TSG,
Not sure if I can help but if you could add make/model of the machine and what operating system you're using that'll be helpful 'cos other may be able to help.

Thanks
Richard
 

windowsnewby

Thread Starter
Joined
Dec 26, 2009
Messages
2
My computer is a Gateway 504 GR and working on the Windows XP Home Edition. Does this help?
 

DoubleHelix

Banned
Joined
Dec 9, 2004
Messages
24,388
You're not going to be able to reverse the system restore. I've never seen it happen. Do a search for some of your files to see if they might be stored in a hidden folder.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
81,730
Here is the support site for the Gateway 504GR desktop.

Here is the online chat support section - if it works.

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