Help -- I'm infected and have no clue

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AK_needhelp

Thread Starter
Joined
Jan 25, 2005
Messages
2
Hi,,

My computer got infected somehow and I'm at a loss how to get rid of the problem. I use ZoneAlarm (which unfortunately wasn't running when I was hijacked), F-Prot AntiVirus, SpyBot, Ad-Aware, HijackThis and RegFreeze.

Nothing seems to help, although each program is doing a good job letting me know that I have problems!

When I start my computer, I get a pop-up window or two, the Bookmarks in Internet Explorer have been taken over by several random websites, and "Best-Search-Web" takes over my IE occassionally.

Here's my logfile from HijackThis:

Logfile of HijackThis v1.99.0
Scan saved at 8:51:08 PM, on 1/25/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\S3tray2.exe
C:\WINDOWS\LTSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\FSI\F-Prot\F-StopW.EXE
C:\Program Files\FSI\F-Prot\F-Sched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\mshelp32.exe
C:\WINDOWS\System32\cmd32.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\regsvr32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
C:\Program Files\RegFreeze\regfreeze.exe
C:\WINDOWS\system32\w?nlogon.exe
C:\Documents and Settings\xxxxx\Application Data\acmb.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\FSI\F-Prot\FP-Win.exe
C:\Documents and Settings\xxxxx\Local Settings\Temp\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\xxxxx\LOCALS~1\Temp\sp.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: SideStep Browser Helper - {08351227-6472-43BD-8A40-D9221FF1C4CE} - C:\WINDOWS\Downloaded Program Files\SbCIe027.dll
O2 - BHO: IE Search Toolbar Helper - {2C5175A2-ADF3-4F57-AB70-BA90FD60A383} - C:\Program Files\IESearchToolbar\IESearchToolbar.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {792E271D-85EA-40E4-A422-875978FA25A4} - C:\WINDOWS\System32\nbo.dll (file missing)
O2 - BHO: (no name) - {79C65D97-B101-C8DF-2F31-9DDC4B18B1E9} - C:\WINDOWS\System32\dbf.dll
O2 - BHO: Explorer Class - {962F12AE-2773-4BEB-99EA-B5C3AB9A6606} - C:\WINDOWS\System32\DSMANA~1.DLL
O2 - BHO: (no name) - {A708A39C-8DA7-4e36-B3B0-0A1FFAFD4B6D} - C:\WINDOWS\system32\javafix3.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: IE Search Toolbar - {EB381422-F797-4A98-A266-9DC490821907} - C:\Program Files\IESearchToolbar\IESearchToolbar.dll
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [F-StopW] C:\Program Files\FSI\F-Prot\F-StopW.EXE
O4 - HKLM\..\Run: [FRISK FP-Scheduler] C:\Program Files\FSI\F-Prot\F-Sched.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mshelp32] C:\WINDOWS\System32\mshelp32.exe
O4 - HKLM\..\Run: [ControlPanel] C:\WINDOWS\System32\cmd32.exe internat.dll,LoadKeyboardProfile
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [msjava critical update] c:\windows\jjfixer.exe
O4 - Startup: RegFreeze.lnk = C:\Program Files\RegFreeze\regfreeze.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\Downloaded Program Files\SbCIe027.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Search and Remove Spyware - {CDB280E8-BE43-4128-8A5A-3FCD094E2D88} - C:\Program Files\RegFreeze\rfsearchhandler.dll
O9 - Extra 'Tools' menuitem: Search and Remove Spyware - {CDB280E8-BE43-4128-8A5A-3FCD094E2D88} - C:\Program Files\RegFreeze\rfsearchhandler.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.idot.com.tw
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/318a7d2efa09606d1f15/netzip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1095964487374
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell.com/Media/VisitorChat/TLIEFlash.CAB
O16 - DPF: {C72242D0-3AB5-453D-842C-8A3C9AC0838D} - http://download.sidestep.com/get/k00719/sb027.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://sap.webex.com/client/v_sap/webex/ieatgpc.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.companion.yahoo.com/dl/toolbar/yiebio5_2_3_0.cab
O18 - Filter: text/html - {C521D04F-5B39-4278-B35A-DBB8C73EE3BE} - C:\WINDOWS\System32\nbo.dll
O18 - Filter: text/plain - {C521D04F-5B39-4278-B35A-DBB8C73EE3BE} - C:\WINDOWS\System32\nbo.dll
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZONELABS\vsmon.exe

I've never used a website like this or posted a note on the web, so please let me know if I can provide anymore info.

I truly appeciate any help you can provide...

Kind regards,

AK
 
Joined
Sep 7, 2004
Messages
49,014
CWShredder http://www.intermute.com/spysubtract/cwshredder_download.html
Close all browser windows, Open cwshredder.exe then click "Fix" and let
it run.

Print this out and boot to safe mode – fix with HJT

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\xxxxx\LOCALS~1\Temp\sp.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

O2 - BHO: SideStep Browser Helper - {08351227-6472-43BD-8A40-D9221FF1C4CE} - C:\WINDOWS\Downloaded Program Files\SbCIe027.dll

O2 - BHO: IE Search Toolbar Helper - {2C5175A2-ADF3-4F57-AB70-BA90FD60A383} - C:\Program Files\IESearchToolbar\IESearchToolbar.dll

O2 - BHO: (no name) - {792E271D-85EA-40E4-A422-875978FA25A4} - C:\WINDOWS\System32\nbo.dll (file missing)

O2 - BHO: (no name) - {79C65D97-B101-C8DF-2F31-9DDC4B18B1E9} - C:\WINDOWS\System32\dbf.dll

O2 - BHO: Explorer Class - {962F12AE-2773-4BEB-99EA-B5C3AB9A6606} - C:\WINDOWS\System32\DSMANA~1.DLL

O2 - BHO: (no name) - {A708A39C-8DA7-4e36-B3B0-0A1FFAFD4B6D} - C:\WINDOWS\system32\javafix3.dll

O3 - Toolbar: IE Search Toolbar - {EB381422-F797-4A98-A266-9DC490821907} - C:\Program Files\IESearchToolbar\IESearchToolbar.dll

O4 - HKLM\..\Run: [mshelp32] C:\WINDOWS\System32\mshelp32.exe

O4 - HKLM\..\Run: [ControlPanel] C:\WINDOWS\System32\cmd32.exe internat.dll,LoadKeyboardProfile

O4 - HKCU\..\Run: [msjava critical update] c:\windows\jjfixer.exe

O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\Downloaded Program Files\SbCIe027.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.idot.com.tw ç== Keep if known to you

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/318a7d2efa0960...ip/RdxIE601.cab

O16 - DPF: {C72242D0-3AB5-453D-842C-8A3C9AC0838D} - http://download.sidestep.com/get/k00719/sb027.cab

O18 - Filter: text/html - {C521D04F-5B39-4278-B35A-DBB8C73EE3BE} - C:\WINDOWS\System32\nbo.dll

O18 - Filter: text/plain - {C521D04F-5B39-4278-B35A-DBB8C73EE3BE} - C:\WINDOWS\System32\nbo.dll

View Hidden Files
Open Windows Explorer. Go to Tools, Folder Options and click on the View tab.
Make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files".
Now click "Apply to all folders", Click "Apply" then "OK"

Delete these files
c:\windows\jjfixer.exe
C:\WINDOWS\Downloaded Program Files\SbCIe027.dll
C:\WINDOWS\System32\nbo.dll
C:\WINDOWS\System32\mshelp32.exe
C:\WINDOWS\System32\cmd32.exe
C:\WINDOWS\System32\dbf.dll
C:\WINDOWS\System32\DSMANA~1.DLL
C:\WINDOWS\system32\javafix3.dll

Delete this folder - C:\Program Files\IESearchToolbar


START – RUN – key in %temp% - Edit – Select all – File – Delete

Empty the recycle bin

Boot and post a new log

I’d get rid of regfreeze - http://www.spywarewarrior.com/rogue_anti-spyware.htm - read about it here
 

AK_needhelp

Thread Starter
Joined
Jan 25, 2005
Messages
2
I haven't had time to see if this worked or not. So far I haven't had any problems though.

Here's the new logfile. Is there anything here that I should get rid of?

By the way, this is so great. Thanks so much for your help. I'd be lost overwise...

AK


Logfile of HijackThis v1.99.0
Scan saved at 12:17:48 PM, on 1/27/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\S3tray2.exe
C:\WINDOWS\LTSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\FSI\F-Prot\F-StopW.EXE
C:\Program Files\FSI\F-Prot\F-Sched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Documents and Settings\xxxxx\Application Data\acmb.exe
C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\xxxxx\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {08351227-6472-43BD-8A40-D9221FF1C4CE} - (no file)
O2 - BHO: (no name) - {2C5175A2-ADF3-4F57-AB70-BA90FD60A383} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {792E271D-85EA-40E4-A422-875978FA25A4} - (no file)
O2 - BHO: (no name) - {79C65D97-B101-C8DF-2F31-9DDC4B18B1E9} - (no file)
O2 - BHO: (no name) - {962F12AE-2773-4BEB-99EA-B5C3AB9A6606} - (no file)
O2 - BHO: (no name) - {A708A39C-8DA7-4e36-B3B0-0A1FFAFD4B6D} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {D825CE22-FC16-42B7-B2CF-566FC434E037} - C:\WINDOWS\System32\oohn.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [F-StopW] C:\Program Files\FSI\F-Prot\F-StopW.EXE
O4 - HKLM\..\Run: [FRISK FP-Scheduler] C:\Program Files\FSI\F-Prot\F-Sched.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Ipbs] C:\Documents and Settings\xxxxx\Application Data\acmb.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1095964487374
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell.com/Media/VisitorChat/TLIEFlash.CAB
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://sap.webex.com/client/v_sap/webex/ieatgpc.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.companion.yahoo.com/dl/toolbar/yiebio5_2_3_0.cab
O18 - Filter: text/html - {D2EAEE30-69AF-4166-B8A6-5BAA366E55D1} - C:\WINDOWS\System32\oohn.dll
O18 - Filter: text/plain - {D2EAEE30-69AF-4166-B8A6-5BAA366E55D1} - C:\WINDOWS\System32\oohn.dll
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZONELABS\vsmon.exe
 
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