Help! Incredimail wont send mail!

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gemjuggler

Thread Starter
Joined
Jul 9, 2005
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37
Hi there,

Am currently trying to fix a machine. Incredimail (latest version) is the owners preffered email client but all of a sudden this morning it developed a fualt in that it will not send out email messages but may recieve them.

It is not the machine, the ISP, the network etc as outlook express is sending recieving to the same account settings fine.

The error I am recieving when Incredimail tries to send out the message is as follows:

"An error has occurred while attempting to send messages to server. Please try again later"

Under in the details of error section it gives me:

501 Syntactically invalid EHLO argument(s)

Which is lovely and informative!

I have turned off the Windows firewall (no others are running) and this has no effect.

Again, can send out perfectly in other applications so is definately an incredimail problem. I am converting the owner to another email client but it is apparently impossible to transfer incredimail messages to anywhere else.... right now they will have to keep switching between two apps to copy/paste and send using something different!

Would really appreciate any help or ideas anyone may have about A)the sending problem or B)transferrring Incredimail messages to another email client.

Many Thanks,
gemjuggler :)
 
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