HELP! Laptop Died!

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jcampeau

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Joined
May 5, 2011
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13
Hi, I have an Alien Ware m14x r2 and last night it completely died on me. Its 2 years old. The strange thing is the power cord has a blue light on it. It is lit when indicating it has power and unlit when it doesn't. When I plug the power cable in the light comes on indicating power, however as soon as I plug it in to the laptop it goes out. I have not been able to power it up since. The battery had a full charge at the time also. I have been praying its not the mother board. Any help would be appreciated.

Thank you:mad:
 

flavallee

Trusted Advisor
Joined
May 12, 2002
Messages
81,316
First Name
Frank
Alienware M14x R2 (Dell support site for that laptop)

Note: If you go here and enter the "service tag" number or "express service code" number for your laptop, it'll bring up the Dell support site that's assigned ONLY to your laptop.

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jcampeau

Thread Starter
Joined
May 5, 2011
Messages
13
Thanks, but past experience with Dell support was a nightmare. Was hoping for some guidance from the experts here. I will try again with them but hopefully someone can help here. I trust the advice on this site more than Dell.
 
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Liz
So even though the battery is fully charged, you can't power it up by battery alone?
 
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