Help!!! Limited connectivity on internet

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bigkuya

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Joined
Dec 27, 2010
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I hope somebody can help me with this problem

anyways I have a Sony Vaio vgn-nr498d it runs on windows xp. just recently my computer wont connect to the internet. I just restarted my computer and then when it restarted I have this problem. All the other computers in my house work except for my computer. I tried resetting my moden and everything but it still wont work. So if anyone can help me i would greatlly appreciate this.
 

valis

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Joined
Sep 24, 2004
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78,006
Please disregard the advice by timmy1986; below I've quoted the input from one of our network guru's, please follow that and we'll go from there.

thanks,

v

Courtesy of JohnWill

Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.

Do NOT include the <> either, they're just to identify the values for substitution.


IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 74.125.45.100

PING yahoo.com


Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. (For Vista/Win7, the IPv4 Address)

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.


If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 
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