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help limited connectivity!

Discussion in 'Networking' started by master28, Nov 19, 2011.

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  1. master28

    master28 Thread Starter

    Joined:
    Nov 19, 2011
    Messages:
    1
    I have an asus eeepc 1005ha running win 7 starter. Recently I was updating zone alarm and my system froze. After restarting I I can only get limited connectivity with no internet. I can connect no problems with my phone. I can't connect with a wired connection either, network diagnostic says "the wireless network adapter is experiencing problems" I'm at a loss as to what to do, I'd rather not have to format and start over.

    I don't know if its relevant bit I can't get internet by tethering my phone either.

    Wireless atheros ar9285
    Wired atheros ar8132

    Thanks
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,421
    First Name:
    Wayne
    it maybe a zonealarm issues - see below

    try this also
    ------------------------------------------------------------------------
    Safemode with networking
    with a cable connected from PC to router
    check the cable - see if there is a light on the router accosiated with the cable port used , also check if you have a green/yellow light on the PC LAN port
    - try safemode with networking
    as the PC starts keep tapping F8 - a menu appears - choose
    safemode with networking - see if that works
    ------------------------------------------------------------------------



    --------------------------------------------------------------

    Zonealarm Removal Tool
    The latest versions have the uninstalled included in the installation
    run the ZA uninstaller from Start > Programs > ZoneAlarm

    windows 7
    https://support.zonealarm.com/index...arm-from-windows-vista-64-and-windows-7-64bit

    If possible, first try to run the universal uninstaller found at the link below. This tool will remove all ZoneAlarm data from your computer: When the download box pops up, choose Save, in the next box choose Save to Desktop. Restart the computer before running the tool.
    http://download.zonealarm.com/bin/free/support/Dominica/CLEAN.exe

    how to uninstall zonealarm
    https://support.zonealarm.com/index...lete-full-uninstall-of-zonealarm-9x-and-below
    https://support.zonealarm.com/index...emove-zonealarm-9x-and-below-from-my-computer

    --------------------------------------------------------------
     
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