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HELP!!! major laptop problems :(

Discussion in 'Windows XP' started by will-4, May 17, 2008.

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  1. will-4

    will-4 Thread Starter

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    May 17, 2008
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    hi if anyone can help me with this i would be sooo happy...

    i recently had a virus on my hp laptop ( running windows xp SP1) and i assumed i had got rid of it. which i now realise i hadn't because i could not access the task manager. Well basicly about 2 weeks later it crashed and the blue screen said it had a KERNEL DATA INPAGE ERROR and it was doing some kind of memory dump. Since then it hasnt started, it will turn on and come up with the safe mode or last good config screen then it jams while loading and then the blue screen flashes up for about 1 second. Please help i have no idea what to do. I have the windows cd rom which came with the pc, but i read somewhere it may be a hardware falt?

    any help would be ace!!!!
     
  2. brillser

    brillser

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  3. will-4

    will-4 Thread Starter

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    ahh ok thanks, i will start trying to re install windows now. thanks
     
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