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help me connect to the internet

Discussion in 'Web & Email' started by 13deeter13, Feb 2, 2013.

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  1. 13deeter13

    13deeter13 Thread Starter

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    i have a acer aspire one D255E and it will only connect to the internet in safemode, is there something i can do so i can use the computer normally??? please help me

    <edited out the font size - moderator>
     
  2. etaf

    etaf Moderator

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    Wayne
    i changed the font size to the default forum size as that's the easiest to read

    how are you connected - by cable or wireless
    make and model of the router and modem if separate

    What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, Mcafee , AVG , Webroot etc
     
  3. 13deeter13

    13deeter13 Thread Starter

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    i am connected wirelessly and have purchased a McAfee anti virus package. it says computer at risk but when i open the McAfee help thing or fix screen, sorry i dont know computers, it says computer is secure ? i am using a D-LINK router that is also connected to a speed stream device that my uncle installed at my parents house that a household computer is connected to hardlined and its internet works fine also have gaming systems working wirelessly just fine just my computer doesnt work wirelessly unless in safemode
     
  4. etaf

    etaf Moderator

    Joined:
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    Messages:
    65,252
    First Name:
    Wayne
    remove mcafee - it has caused lots of issues recently and an update stopped internet access

    --------------------------------------------------------------

    Mcafee Removal Tool
    http://service.mcafee.com/FAQDocument.aspx?id=TS101331

    http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html

    see if that now works

    After removing the mcafee product - if you have a subscription and would like to re-install mcafee

    --------------------------------------------------------------
     
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