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Help Me!!! I have no idea what is going on?!!

Discussion in 'Virus & Other Malware Removal' started by stenberi, Sep 16, 2004.

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  1. stenberi

    stenberi Thread Starter

    Joined:
    Sep 16, 2004
    Messages:
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    :confused: My dvd burner had stopped working about 3 months ago, right around the time I renewed my subcription for norton Security. We figured the laser was fried. Anyway my friend loaned me his burner, it worked once and then no longer worked?? I guess I shouldn't say it didn't work but it said that I needed to insert a blank media, and that it wasn't reading blank media....something like that.
    So we tried the burner on his computer and it worked fine?! So he thought it was to do with my Norton Security. So last night I went to uninstall it, and it also uninstalled my anti virus (which I didn't know it was going to do).
    Low and behold I didn't have any blank media on me, so I went to resotre it back to before I uninstalled norton security. It restored....but Norton didn't work. So I went to restore it again (to 1 day ago) and then it was not on my computer at all!?!? And I could not get onto the internet and I could not restore my computer....only a blank screen came up???????? HELP!!!!!!!! What is going on??????
    I have operating system XP, all up to date..........nything else you need to know let me know!!!!!!!!Anything can help.....but remember I can't get on the internet (I'm at work now).
     
  2. etaf

    etaf Moderator

    Joined:
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    First Name:
    Wayne
    can you boot into safe mode?
    F8 on bootup
     
  3. stenberi

    stenberi Thread Starter

    Joined:
    Sep 16, 2004
    Messages:
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    Yes I can boot into safe mode, as far as I know the only things I can't do is restore and get on the internet.
     
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