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Help me please

Discussion in 'Windows 7' started by ArmyGuy2011, Nov 12, 2011.

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  1. ArmyGuy2011

    ArmyGuy2011 Thread Starter

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    Hi, I'm new to the forums and not real sure how they work but will catch on quick. I'm having an issue with my Windows 7. I have no idea when this problem actually began but noticed not to long ago. When I install a program or try to look at the details or properties of a file or program it does not show anything really. I will attach a picture of what it is I am actually talking about. I hope y'all can help me anyway possible.

    Thank you, ArmyGuy2011
     

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  2. Ent

    Ent Trusted Advisor

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    If it's a recent problem, you could try using doing a system restore to before it began.
    http://www.sevenforums.com/tutorials/700-system-restore.html

    The following thread on another forum indicates that it's a problem with the program "Virtual Clone Drive". I don't know whether it is the same issue here, but if you do have that program it may be worth uninstalling it.
    http://www.sevenforums.com/general-discussion/2776-blank-windows-explorer-pane.html

    If neither of these works I'll try to think of something else.
     
  3. TheShooter93

    TheShooter93 Malware Specialist

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    It looks like something is wrong with Windows, or there is a software conflict.

    As Ent said, try a system restore.

    If that doesn't work, a repair install would be my next step.
     
  4. Elvandil

    Elvandil

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    I doubt that anything as drastic as a reinstallation will be necessary. There are a number of things to check first, such as dll registrations and file validity. There is also a very strong possibility that there is an infection. An infecton would still be present after going through all the unneeded labor of a reinstallation. A repair installation would not be possible for 99% of Windows 7 users, anyway, since they have OEM versions of Windows that have been altered from their retail cousins.

    Let us know how System Restore works first and then we go from there.
     
  5. ArmyGuy2011

    ArmyGuy2011 Thread Starter

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    I already uninstalled the program and just found a virtual clone drive file in my Program Files(x86) and removed it as well.
     
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