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Help me please.

Discussion in 'Virus & Other Malware Removal' started by Iggy54, Sep 29, 2003.

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  1. Iggy54

    Iggy54 Thread Starter

    Joined:
    Sep 29, 2003
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    I am ignorant (Iggy) as to how to remove adware.
    How do I obtain my personal logs to have you determine what my various problems are? Thank you
     
  2. Iggy54

    Iggy54 Thread Starter

    Joined:
    Sep 29, 2003
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    I have not posted a thread in my life. I am not stupid but very ignorant as to what's next.
     
  3. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Download Hijackthis read the site and it will tell you how to gather your log to post back here for review.

    If you have problems let us know.
     
  4. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,187
    First Name:
    Derek
    go to http://www.tomcoyote.org/hjt/ , and download 'Hijack This!'.
    Unzip, doubleclick HijackThis.exe, and hit "Scan".

    When the scan is finished, the "Scan" button will change into a "Save Log" button.
    Press that, save the log somewhere, and please copy & paste its contents to the forum.

    It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.
    Someone here will be happy to help you analyze the results.
     
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