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help me remove block and surf!

Discussion in 'Virus & Other Malware Removal' started by teenoo, Feb 20, 2015.

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  1. teenoo

    teenoo Thread Starter

    Joined:
    Feb 20, 2015
    Messages:
    1
    so... everything was perfectly fine but suddenly i dont know how, i dont know why block and surf came and took over my computer. I tried to manually uninstall it (i've actually done it) but still these stupid ads kept appearing, so I deactivated block and surf in the mozilla addons and yet nothing have changed.
    I'm desperate :( [​IMG]
    Everytime I surf the internet one, two, three of more of these ads appear, i can't stand it anymore.

    my computer is windows 7.

    please heeelp!
     
  2. Blade81

    Blade81 Malware Specialist

    Joined:
    Oct 27, 2006
    Messages:
    924
    Hi,

    If help still needed follow these steps:
    You didn't state in your post whether your Windows is 32 or 64 bit version so I'm including downloading links for both. Choose the one that applies your case.

    • For 32 bit Windows: Download Farbar Recovery Scan Tool to your Desktop. For 64 bit Windows use this link instead.
    • Right-click Frst.exe (32 bit Windows) (or Frst64.exe if you have 64 bit Windows) and select Run as Administrator to launch it.
      Note: Make sure that Addition option is checked.
    • Press Scan button and wait.
    • When finished scanning 2 logs will open on your Desktop, FRST.txt and Addition.txt

    Please post their contents in your next reply.
     
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