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Help me remove MOVIEPASS.TV!!!

Discussion in 'Virus & Other Malware Removal' started by Mindman, Apr 5, 2006.

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  1. Mindman

    Mindman Thread Starter

    Jul 5, 2005
    I cannot get rid of this adware/spyware app for the life of me. It's driving me nuts and keeps popping up all the time, and the only way to close it is to use Task Manager.

    MS AntiSpyware does not detect it.
    It's not in Add/Remove programs under any known name.
    Online removal instructions are outdated, there is no info on their Web site.

    This software is complete BS. Is there any freaking way to remove this software that I never agreed to having on my PC????
  2. MFDnNC


    Sep 7, 2004
    Whatch the language - it is not appreciated here

    Go to the link below and download the trial version of SpySweeper:

    SpySweeper http://www.webroot.com/consumer/products/spysweeper/index.html?acode=af1&rc=4129&ac=tsg

    * Click the Free Trial link under "SpySweeper" to download the program.
    * Install it. Once the program is installed, it will open.
    * It will prompt you to update to the latest definitions, click Yes.
    * Once the definitions are installed, click Options on the left side.
    * Click the Sweep Options tab.
    * Under What to Sweep please put a check next to the following:
    o Sweep Memory
    o Sweep Registry
    o Sweep Cookies
    o Sweep All User Accounts
    o Enable Direct Disk Sweeping
    o Sweep Contents of Compressed Files
    o Sweep for Rootkits

    o Please UNCHECK Do not Sweep System Restore Folder.

    * Click Sweep Now on the left side.
    * Click the Start button.
    * When it's done scanning, click the Next button.
    * Make sure everything has a check next to it, then click the Next button.
    * It will remove all of the items found.
    * Click Session Log in the upper right corner, copy everything in that window.
    * Click the Summary tab and click Finish.
    * Paste the contents of the session log you copied into your next reply.
    Also post a new Hijack This log.
    Click here to download HJTsetup.exe: http://www.thespykiller.co.uk/files/HJTSetup.exe
    Save HJTsetup.exe to your desktop.

    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
  3. carmelodds


    Apr 8, 2006
    I have follow your directions and here are the logs of Spy Sweeper and HijackThis logs.

    Do I have to do something else???


    Here are the logs:

    12:47 AM: | Start of Session, Saturday, April 08, 2006 |
    12:47 AM: Spy Sweeper started
    12:47 AM: Sweep initiated using definitions version 652
    12:47 AM: Starting Memory Sweep
    12:51 AM: Memory Sweep Complete, Elapsed Time: 00:03:20
    12:51 AM: Starting Registry Sweep
    12:51 AM: Found Adware: weirdontheweb
    12:51 AM: HKCR\amnotifier.hubawindow\ (5 subtraces) (ID = 866632)
    12:51 AM: HKCR\amnotifier.hubawindow.1\ (3 subtraces) (ID = 866638)
    12:51 AM: Found Adware: mediapipe
    12:51 AM: HKCR\mpagent.agent\ (5 subtraces) (ID = 866662)
    12:51 AM: HKCR\mpagent.agent.1\ (3 subtraces) (ID = 866668)
    12:51 AM: HKCR\appid\amnotifier.exe\ (1 subtraces) (ID = 866682)
    12:51 AM: HKCR\appid\mpagent.dll\ (1 subtraces) (ID = 866688)
    12:51 AM: HKCR\appid\{7911272a-a32a-404e-8a51-ee18b99b18c4}\ (1 subtraces) (ID = 866698)
    12:51 AM: HKCR\appid\{ccebbeb5-d011-41b5-9f92-01f88a38dc0d}\ (1 subtraces) (ID = 866704)
    12:51 AM: HKCR\clsid\{7bf58804-e672-4b96-8eec-bfcce6492c9a}\ (11 subtraces) (ID = 866735)
    12:51 AM: Found Trojan Horse: p2pnetwork
    12:51 AM: HKCR\clsid\{b3e19860-0cd5-4991-a066-4fca2704de59}\ (12 subtraces) (ID = 866747)
    12:51 AM: HKCR\typelib\{afdbb222-dea9-4c12-b3a3-a13c2985e3ee}\ (9 subtraces) (ID = 866826)
    12:51 AM: HKCR\typelib\{ccebbeb5-d011-41b5-9f92-01f88a38dc0d}\ (9 subtraces) (ID = 866836)
    12:51 AM: HKLM\software\classes\amnotifier.hubawindow\ (5 subtraces) (ID = 866911)
    12:51 AM: HKLM\software\classes\amnotifier.hubawindow.1\ (3 subtraces) (ID = 866917)
    12:51 AM: HKLM\software\classes\amnotifier.hubawindow.1\clsid\ (1 subtraces) (ID = 866919)
    12:51 AM: HKLM\software\classes\mpagent.agent\ (5 subtraces) (ID = 866941)
    12:51 AM: HKLM\software\classes\mpagent.agent.1\ (3 subtraces) (ID = 866947)
    12:51 AM: HKLM\software\classes\appid\amnotifier.exe\ (1 subtraces) (ID = 866961)
    12:51 AM: HKLM\software\classes\appid\mpagent.dll\ (1 subtraces) (ID = 866967)
    12:51 AM: HKLM\software\classes\appid\{7911272a-a32a-404e-8a51-ee18b99b18c4}\ (1 subtraces) (ID = 866977)
    12:51 AM: HKLM\software\classes\appid\{ccebbeb5-d011-41b5-9f92-01f88a38dc0d}\ (1 subtraces) (ID = 866983)
    12:51 AM: HKLM\software\classes\clsid\{7bf58804-e672-4b96-8eec-bfcce6492c9a}\ (11 subtraces) (ID = 867014)
    12:51 AM: HKLM\software\classes\clsid\{b3e19860-0cd5-4991-a066-4fca2704de59}\ (12 subtraces) (ID = 867026)
    12:51 AM: HKLM\software\classes\typelib\{afdbb222-dea9-4c12-b3a3-a13c2985e3ee}\ (9 subtraces) (ID = 867105)
    12:51 AM: HKLM\software\classes\typelib\{ccebbeb5-d011-41b5-9f92-01f88a38dc0d}\ (9 subtraces) (ID = 867115)
    12:51 AM: HKLM\software\microsoft\windows\currentversion\run\ || notification utility (ID = 1028101)
    12:51 AM: Registry Sweep Complete, Elapsed Time:00:00:14
    12:51 AM: Starting Cookie Sweep
    12:51 AM: Found Spy Cookie: 2o7.net cookie
    12:51 AM: carmelo de [email protected][1].txt (ID = 1957)
    12:51 AM: Found Spy Cookie: webtrendslive cookie
    12:51 AM: carmelo de [email protected]_5w4m[2].txt (ID = 3674)
    12:51 AM: Found Spy Cookie: belnk cookie
    12:51 AM: carmelo de [email protected][1].txt (ID = 2293)
    12:51 AM: Found Spy Cookie: overture cookie
    12:51 AM: carmelo de [email protected][2].txt (ID = 3105)
    12:51 AM: carmelo de [email protected][1].txt (ID = 3106)
    12:51 AM: Found Spy Cookie: questionmarket cookie
    12:51 AM: carmelo de [email protected][1].txt (ID = 3217)
    12:51 AM: Found Spy Cookie: realmedia cookie
    12:51 AM: carmelo de [email protected][2].txt (ID = 3235)
    12:51 AM: Found Spy Cookie: tripod cookie
    12:51 AM: carmelo de [email protected][1].txt (ID = 3591)
    12:51 AM: [email protected][1].txt (ID = 1957)
    12:51 AM: Found Spy Cookie: atlas dmt cookie
    12:51 AM: [email protected][2].txt (ID = 2253)
    12:51 AM: Found Spy Cookie: statcounter cookie
    12:51 AM: [email protected][1].txt (ID = 3447)
    12:51 AM: Cookie Sweep Complete, Elapsed Time: 00:00:02
    12:51 AM: Starting File Sweep
    12:53 AM: Warning: Failed to open file "c:\documents and settings\dedo_ca\local settings\temp\perflib_perfdata_cb8.dat". The process cannot access the file because it is being used by another process
    1:03 AM: Found Adware: metadirect
    1:03 AM: expext.dll (ID = 69749)
    1:17 AM: Warning: Invalid Stream
    1:17 AM: Warning: Invalid Stream
    1:17 AM: Warning: Invalid Stream
    1:17 AM: Warning: Invalid Stream
    1:17 AM: Warning: Invalid Stream
    1:17 AM: Warning: Invalid Stream
    1:17 AM: Warning: Invalid Stream
    1:17 AM: Warning: Invalid Stream
    1:17 AM: Warning: Invalid Stream
    1:17 AM: Warning: Invalid Stream
    1:17 AM: Warning: Invalid Stream
    1:17 AM: Warning: Invalid Stream
    1:18 AM: File Sweep Complete, Elapsed Time: 00:27:02
    1:18 AM: Full Sweep has completed. Elapsed time 00:30:43
    1:18 AM: Traces Found: 161
    1:24 AM: Removal process initiated
    1:25 AM: Quarantining All Traces: p2pnetwork
    1:25 AM: Quarantining All Traces: mediapipe
    1:25 AM: Quarantining All Traces: metadirect
    1:25 AM: Quarantining All Traces: weirdontheweb
    1:25 AM: Quarantining All Traces: 2o7.net cookie
    1:25 AM: Quarantining All Traces: atlas dmt cookie
    1:25 AM: Quarantining All Traces: belnk cookie
    1:25 AM: Quarantining All Traces: overture cookie
    1:25 AM: Quarantining All Traces: questionmarket cookie
    1:25 AM: Quarantining All Traces: realmedia cookie
    1:25 AM: Quarantining All Traces: statcounter cookie
    1:25 AM: Quarantining All Traces: tripod cookie
    1:25 AM: Quarantining All Traces: webtrendslive cookie
    1:25 AM: Removal process completed. Elapsed time 00:00:16
    12:39 AM: | Start of Session, Saturday, April 08, 2006 |
    12:39 AM: Spy Sweeper started
    12:41 AM: Your spyware definitions have been updated.
    12:47 AM: | End of Session, Saturday, April 08, 2006 |

    Logfile of HijackThis v1.99.1
    Scan saved at 1:37:12 AM, on 4/8/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    C:\Program Files\Network Associates\VirusScan\Mcshield.exe
    C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
    C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Notify\notify.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
    C:\Program Files\Microsoft Office\Office10\msoffice.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
    C:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://rivas/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rivas/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxiesrv:80
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = rivas;rivas.ve.agip.it;miranda;miranda.ve.agip.it;sucre;sucre.ve.agip.it;<l ocal>
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\es-la\msntb.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\es-la\msntb.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\system32\DSentry.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
    O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1121117292882
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1131108201090
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://cdn.messenger.msn.com/downloa...Downloader.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
    O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe" /ServiceStart (file missing)
    O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
    O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
  4. rainforest123


    Dec 28, 2004
    Yes, you will need to follow additional steps.

    MFDnSC is intelligent & dedicated to helping people.

    Please be patient & kind. The people who post here have volunteered their time to help people like you & me.

    Also, I noticed that you have posted this issue an additional time. This activity will not increase your chances of resolving this issue.

    This information is intended to be advice, not a lecture.

  5. carmelodds


    Apr 8, 2006
    Yes you right, I'll be patient. The thing is that I'm very worried and anxious to resolve the problem.

    Thanks & Best Regards,

  6. rainforest123


    Dec 28, 2004
    Decide to be patient. Have faith in MFDnSC & the other brilliant people at this site.

  7. MFDnNC


    Sep 7, 2004
    Log looks good - how are things???
  8. carmelodds


    Apr 8, 2006
    Seem that the problem is gone, but when I posted the logs to you, the pop up came on screen again and have remember that from a forum I found some directions from Cheeseball81 running Ewido and until now "moviepass.tv" pop up asking me to pay has not come on again.

    Do you need me to send you the logs from Ewido and Hijack This?
    How do I have to do to send you a donation? I'm quite new with this forum stuffs

  9. MFDnNC


    Sep 7, 2004
    No need if you feel it is fixed

    Click on the orange bar on donate
  10. cybertech

    cybertech Retired Moderator

    Apr 16, 2002
    MFGnSC, carmelodds was not the thread starter here. Is this a different person on the same machine?
  11. MFDnNC


    Sep 7, 2004
    I have no idea
  12. ~Candy~

    ~Candy~ Retired Administrator

    Jan 27, 2001
    I had to use FireFox to get to it.
  13. ~Candy~

    ~Candy~ Retired Administrator

    Jan 27, 2001
  14. rainforest123


    Dec 28, 2004
    I was able to reach the link using IE & FF, in a roundabout fashion, as I noted earlier in this thread.

    I don't understand your link. It took me to someone's post of moviepass, but I didn't see a mention of the link issue. Clearly, I have missed the point.

    Anyway, I was able to reach the link using IE & FF.

  15. ~Candy~

    ~Candy~ Retired Administrator

    Jan 27, 2001
    It was for cybertech, the poster clearly had another thread going on ;)

    I'm using IE 7 Beta 2, so I'm sure there is something 'protecting me' that is going on there ;)
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