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Help my friend did something os msconfig

Discussion in 'Windows 10' started by chikajin, Nov 26, 2018.

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  1. chikajin

    chikajin Thread Starter

    Joined:
    Nov 26, 2018
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    So my friend did something on msconfig now she can't get pass to windows 10 screen.
    She owns a ASUS GL752V model laptop. She is trying to system restore but it says to put a password which we can't get through it. The password should be correct but for some reason we can't log in, even if we try to press the reset password button, nothing works. We're trying to open the command prompt but it's the same with the system restore screen it needs a password. Please help us we're desperate!
     

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  2. SpywareDr

    SpywareDr

    Joined:
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    I'm afraid we are not allowed to help. Tech Support Guy Rules state, in part:
     
  3. TerryNet

    TerryNet Moderator

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    Terry
    For sure we can't help with bypassing the password, but can anyone explain what password (Windows user account? BIOS or UEFI? disk lock? ???) is being requested? Or why the "Reset" (see second attachment in post #1) doesn't do anything?
     
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