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Help my gateway shuts off for no reason

Discussion in 'Windows Vista' started by sonyuser888, Nov 20, 2007.

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  1. sonyuser888

    sonyuser888 Thread Starter

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    My gateway gtr5628 shuts off for no reason, then comes back on it has done this three times now. This is a new machine with plenty of memory and space, any advice, please help.
     
  2. Tstright

    Tstright

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    Is it getting plenty of ventilation? Sounds like it's overheating.
     
  3. Courtneyc

    Courtneyc

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    Sounds like you have a Gateway. My new Gateway laptop did that non-stop. I ended up sending it back to Gateway 4 times before they narrowed it down to the power supply. (I ended up changing it out for a Targus.

    If it's a desktop, I'd first suspect that the power supply is ineffecient for what it has to power. Second, I'd look at ventilation (Tstright's idea sounds valid for a Gateway).

    If it continues, contact Gateway (it has a year warrenty) or the store you purchased it from.

    My desktop doesn't have this problem. I built it myself. More reliable.

    Courtney
     
  4. sonyuser888

    sonyuser888 Thread Starter

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    It not sitting against a wall. it shut off while I was talking to technical support.
     
  5. Tstright

    Tstright

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    I would do as Courtneyc suggested, I would exchange it or return it and get something else.
     
  6. sonyuser888

    sonyuser888 Thread Starter

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    While the computer is being used, the fans don't run. My fans won't run till shut down command is used. PLease help. I ordered a new power supply from gateway.
     
  7. sonyuser888

    sonyuser888 Thread Starter

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    What does this message mean WINDOWS DRIVER FOUNDATION-USER-MODE DRIVER FRAMEWORK HOST PROCESS STOPPED WORKING AND CLOSED. This happens when it shuts off and comes back on.
     
  8. sonyuser888

    sonyuser888 Thread Starter

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    I forgot to mention, to turn on my machine, I have to hit the power button twice to get it to stay on.
     
  9. Rich-M

    Rich-M

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    hey Sonyuser, why'd ya switch? Return that while you can too many issues for new!
     
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