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Help, my hard lined computer can't find the right network.

Discussion in 'Networking' started by ToriTaxLady, Feb 24, 2016.

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  1. ToriTaxLady

    ToriTaxLady Thread Starter

    Joined:
    Feb 24, 2016
    Messages:
    2
    In my office we have several computers and 2 shared printers as well as a shared MyDuo drive where we store our database, all of this (other than printers) is connected on one router via hard wire. My 3 computers are all win 10 and connected to the router through a connector box. Two of the 3 computers have no issue seeing the rest of the network. The computer I had to wipe and fresh install everything is also hard wired but for some reason ended up on a different network and doesn't even see the other computers on the network, more importantly it doesn't see the MyDuo so it cannot access the database. First off, how can I get it off "Network 2" and back on "Network" like the other computers? Secondly, how does this even happen? Thanks for any help anyone can give me.
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,379
    First Name:
    Terry
    For the The computer I had to wipe and fresh install everything" and for one of the other PCs please show the following ...

    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    [Press ENTER after each command.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  3. ToriTaxLady

    ToriTaxLady Thread Starter

    Joined:
    Feb 24, 2016
    Messages:
    2
    This is the computer that isn't on the right network.

    Microsoft Windows [Version 10.0.10586]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\Users\Faye>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Faye-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : attlocal.net

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : attlocal.net
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 00-22-15-19-05-07
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2602:306:37de:c800:dd3a:f642:6540:8c96(Preferred)
    Temporary IPv6 Address. . . . . . : 2602:306:37de:c800:794a:c6ab:ec73:d82b(Preferred)
    Link-local IPv6 Address . . . . . : fe80::dd3a:f642:6540:8c96%5(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Wednesday, February 24, 2016 12:50:21 PM
    Lease Expires . . . . . . . . . . : Thursday, February 25, 2016 2:41:05 PM
    Default Gateway . . . . . . . . . : fe80::bae6:25ff:fe48:a141%5
    192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DHCPv6 IAID . . . . . . . . . . . : 234889749
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-65-FF-0D-00-22-15-19-05-07
    DNS Servers . . . . . . . . . . . : 192.168.1.254
    NetBIOS over Tcpip. . . . . . . . : Enabled

    C:\Users\Faye>


    This is the computer that is on the correct network.

    Microsoft Windows [Version 10.0.10586]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\Users\Tori>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Tori-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : attlocal.net

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : attlocal.net
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 14-DA-E9-57-ED-B8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2602:306:37de:c800:80b1:d0b2:cdf1:c27b(Preferred)
    Temporary IPv6 Address. . . . . . : 2602:306:37de:c800:10a6:31a5:dd59:d25a(Deprecated)
    Temporary IPv6 Address. . . . . . : 2602:306:37de:c800:217f:c08e:6f1c:4772(Deprecated)
    Temporary IPv6 Address. . . . . . : 2602:306:37de:c800:7c17:ee72:3c9f:6917(Deprecated)
    Temporary IPv6 Address. . . . . . : 2602:306:37de:c800:850c:4b62:8428:e36(Deprecated)
    Temporary IPv6 Address. . . . . . : 2602:306:37de:c800:892c:7ce1:b309:730e(Deprecated)
    Temporary IPv6 Address. . . . . . : 2602:306:37de:c800:b5c1:1f97:8fae:d0e6(Deprecated)
    Temporary IPv6 Address. . . . . . : 2602:306:37de:c800:c470:c45b:12d4:9598(Preferred)
    Link-local IPv6 Address . . . . . : fe80::80b1:d0b2:cdf1:c27b%2(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.75(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Friday, February 12, 2016 3:16:45 AM
    Lease Expires . . . . . . . . . . : Thursday, February 25, 2016 3:16:49 PM
    Default Gateway . . . . . . . . . : fe80::bae6:25ff:fe48:a141%2
    192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DHCPv6 IAID . . . . . . . . . . . : 185916137
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-CD-7B-4A-14-DA-E9-57-ED-B8
    DNS Servers . . . . . . . . . . . : 192.168.1.254
    NetBIOS over Tcpip. . . . . . . . : Enabled

    C:\Users\Tori>
     
  4. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,379
    First Name:
    Terry
    They are each apparently connected to a router whose LAN address is 192.168.1.254. However, the lease times do hint that it could be different routers. If your ethernet cables are going to the correct places (no way for us to check that from here) maybe you have two Dhcp servers (e.g., two routers with Dhcp servers enabled) on the network.
     
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