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Help my Mom!!

Discussion in 'Windows XP' started by jgranillo, Sep 28, 2008.

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  1. jgranillo

    jgranillo Thread Starter

    Joined:
    Sep 7, 2007
    Messages:
    5
    Hi guys!!! Well my mom has a lab top computer with the operating system windows 2000 xp. It has just rcently be messing up big time. It goes to a blue screen saying that has an error and if we installed any new hardware, and to go into safe mode. I tried that it won't go into safe mode. And the other day my mom tried to reboot the computer and it said unmountable boot volume. What should she do? She is going back school and can't afford an new one. Help please!!
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,702
    Hi try.
    Boot from Xp Cd...when prompted press [R]
    Choose Windows installation [typically by pressing [1]
    When prompted for password.
    Press Enter.
    Type chkdsk /p [note space ]

    Reboot Pc.
    If the same error occurs.
    Boot from Cd and follow info above.
    At the command prompt type.
    chkdsk /r

    http://www.computerhope.com/issues/ch000630.htm
     
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