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help need driver for modem

Discussion in 'Earlier Versions of Windows' started by nate.samuels, Oct 9, 2008.

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  1. nate.samuels

    nate.samuels Thread Starter

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    Oct 9, 2008
    Messages:
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    I was trying to help my neighbor set up their internet but they have an old computer and the new modem the phone company sent them did not come with any drivers. the computer can not find the modem and the phone company said they could not help because she has windows 98 can someone please help me find where i can download or purchase the driver i need?
     
  2. Rich-M

    Rich-M

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    May 3, 2006
    Messages:
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    You have to give us a chance here...is this dialup? broadband?
    If it's broadband you don't need drivers, but you might need setup cd or walk through from isp but you need to give us some real information.
     
  3. nate.samuels

    nate.samuels Thread Starter

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    yes it is broadband but after running the walk through cd in the finalize step it will not recignize the modem
     
  4. Rich-M

    Rich-M

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    Look in Device Manager and make sure the ethernet card is enabled and working properly.
     
  5. dlsayremn

    dlsayremn

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    Can you tell us the modem make and model number?
    How is the modem and computer connected? Ethernet or USB.
    Was the computer ever used for internet before? If so how was it connected?

    Some things you can check, if you haven't already.

    These are the Internet Options and Network settings I have for my 98SE. Although I use a USB Wireless Adaptor for it now, it was directly connected to my modem/router until I bought a new computer. The basic settings should be the same if you connect Ethernet, Wireless or USB.

    Internet Options in Control Panel:
    Connectionn Tab:
    Dialup and Virtial Network have nothing entered. Turned off.

    ConnectionsSettings if you need to chose a proxy server.
    Never dial a connection checked.

    Under Lan Settings: Automatically detect settings checked.



    Network in Control Panel: Three Tabs

    Access Control: Share-Level checked

    Identification Tab: Computer Name. Work Group, Computer ID

    Configuration tab: Several enties. For properties of each entry select entry and click on Properties Button
    Client for Microsoft Networks
    Properties: quick logon checked.

    File and Preinter Sharing For MS Networks (Only if you want to share)
    Proerties: Advanced - Browse Master - Auto
    LM Announce - NO

    Your Network Adaptor
    Properties: Drivers-Enhanced Mode NDIS drivers
    Bindings-TCP/IP for Your Network Adaptor

    TCP/IP for Your Network Adaptor
    Properties: Seven Tabs.
    DNS Tab - Disable DNS Checked
    TCP/IP Address Tab - Obtain IP adress Automatically checked - Detect connection to network media checked
    Gateway Tab - Your modem's IP adress should show in the white box. If not you can enter it. Usually 192.168.0.1.
    Net Bios Tab - Netbios is seleted
    Bindings Tab - Client for MS Networks and File and Printer Sharing
    Wins Tab - Use DHCP For WINS Resolution Checked
    Advanced Tab - Allow Binding to ATM - NO
     
  6. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    When you go into the Device Manager and click the + in Network Adapters, what is listed there?

    Is there a yellow question mark or exclamation mark or a red X next to the entry?

    --------------------------------------------------------------

    What is the brand name, model name, and model number of that computer?

    --------------------------------------------------------------

    Does it have Windows 98(4.10.1998) or Windows 98 Second Edition(4.10.2222) installed?

    --------------------------------------------------------------
     
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