Help - need solution for rpc server is unavailable exception from hresult: 0x800706ba

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pconnors15

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Hi,

Started my computer (and restarted a few times) and I keep getting a window that reads:

'rpc server is unavailable exception from hresult: 0x800706ba'

or

'rpc server is unavailable exception from hresult: 0x800706ba; refer to lela's log for details'

I am not very comupter savvy and am not sure how or if I can fix this...

Any guidance is greatly appreciated
 

Macboatmaster

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When windows loads, go to Control Panel, User Accounts and post details, of Users.
Whilst there go to Security Centre - on the Firewall bar will be a double arrow mark on the right click that and post details of firewalls.
Also in Control Panel will be Windows Firewall, clcik that and post setting.
 

pconnors15

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There are no user accounts listed... strange, upon start up, my wife and I have accounts that we can log into windows with. They used to be there cause I have accessed them before...

I get a pop up window when looking at my firewal (either in control panel or via security center). The pop up window says 'windows forewall setting cannot be displayed because the associated service is not running. Do you want to start the windows firewall / internet connection sharing service?'

I clicked yes and got another window stating 'windows can not start the windows firewall / internet connection service.'
 

Macboatmaster

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Go to Control Panel, User Accounts click on Create New Account. Post what appears please.
 

pconnors15

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i went to control panel, user accounts and the window that pops up, titled, 'uer accounts, is litterally empty... no current accounts listed or option to create a new account....
 

Macboatmaster

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Do you have the XP CD, do not worry I am not going to suggest a fresh install.
 

pconnors15

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yes - I have in my hand the 'reinstalation cd; microsoft win xp pro'... unfortuately, it was way back whe SP1a was the latest... I think we are up to SP3... not sure if that will impact me
 

Macboatmaster

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Put the CD in please, if it goes to autorun, just click on Exit.
Click Start
Click Run
Type "sfc /scannow" - without colons of course
NOTE space between sfc and /
DO NOT INTERRUPT this process once started.
 

pconnors15

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Ran that cmd thru the night. No error messages reported and cmd status bar dis appeared after completion. Re-started computer. Same issue.
 

Macboatmaster

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Go back to Recovery Console and at the C:\ prompt type "chkdsk /p"
Allow it to run do not interrupt it.
 

pconnors15

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Apr 26, 2010
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I went to run via 'start' icon in bottom left of screen. I typed in, at the prompt (without quotes), c:\chkdsk /p. A window popped up saying it didn't recognize the 'chkdsk' command. So I did it again, this time with a space between the c: and the chkdsk command, as follows; c:\ chkdsk /p. At this point it opened a new window, Local Disk (c:) with all its contents... nothing seems to be 'running' as I'd assume a check disk command would... sorry for the lack of results, but any further guidance would be appreciated. THANK YOU!
 
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