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Help needed/ lots of problems

Discussion in 'Windows XP' started by damelily, Mar 16, 2005.

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  1. damelily

    damelily Thread Starter

    Joined:
    Mar 16, 2005
    Messages:
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    I have an Hp Pavilion 754n and Windows XP. I have given up on Explorer and have been happier with Firefox because I am not getting as many pop-ups. Lately, I have been getting lots of programs just showing up on my desktop like AdStopper, etc. I have Ad-Aware and SpyBot and Norton Antivirus, which I run often enough. My husband knows more about this than I do, but he is not around to fix a lot of it and he has also reached the limit of his technical knowledge. I am now getting error messages such as,- Rudll- Error loading E6F1873B.DLL The specified module could not be found, Rundll- Error loading DOCEOC16B1 The specified module could not be found. Then, I get a message form Virtual Bouncer, which I don't know, and it says ther's a parasite on my computer. I have to click close about five times "cause that message kepps popping up! I am ready to have the hard drive wiped clean for the second time- the first time HP did it for me. The CPU usage keeps going up to 100% and I have no programs running. O.K. Does any one know where I should begin? I am so glad to have somewhere to turn and any help you can offer would be great. Thanks!
     
  2. klnaj

    klnaj

    Joined:
    Dec 19, 2004
    Messages:
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    First, go to http://forums.techguy.org/t110854.html and run the online scanning from Housecall. Since you already have Ad-aware, go here http://www.lavasoft.de/software/addons/vx2cleaner.shtml and have this add-on VX2 Cleaner install. Make sure you perform the webupdate before you do the scanning from Ad-Aware.

    If you still don't have the probelm, probably you need to install HijackThis and paste the log over here and hope someone can analyze the result for you.

    You can download this program from here http://tomcoyote.com/hjt/#Top. A detail guideline can be found on this website too.

    Remember, DO NOT fix anything yet before you receive any advise on what should be removed.

    Again, someone here will analyze the results for you.
     
  3. telecom69

    telecom69 Gone but never forgotten

    Joined:
    Oct 12, 2001
    Messages:
    9,807
    You definitely need to post a hijack log as stated above as virtual bouncer for one needs to be removed from your computer so go here and download hijack to its own folder in somewhere like my documents for instance (important) then read it carefully on how to post a log back here for analysis

    http://www.majorgeeks.com/download3155.html
     
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