1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

help needed - virus

Discussion in 'Virus & Other Malware Removal' started by gregor84, Jan 26, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. gregor84

    gregor84 Thread Starter

    Joined:
    Sep 28, 2006
    Messages:
    13
    Hello, I appear to have some sort of virus on my computer. I cannot see any pictures/photos.

    I've done a HijackThis scan with the following results:

    Logfile of HijackThis v1.99.1
    Scan saved at 20:35:44, on 26/01/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
    C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
    C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\eHome\ehmsas.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
    C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
    C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
    C:\Program Files\Common Files\{50E44942-0AF0-1033-1017-06072806002c}\Update.exe
    C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\WINDOWS\9129837.exe
    C:\DOCUME~1\katy\LOCALS~1\Temp\svchost.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.8472\GoogleToolbarNotifier.exe
    C:\Program Files\NETGEAR\WG111T Configuration Utility\wlan111t.exe
    C:\Program Files\LimeWire\LimeWire.exe
    C:\Program Files\Logitech\QuickCam10\COCIManager.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\DOCUME~1\katy\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O2 - BHO: C:\WINDOWS\system32\zgCrypt.dll - {8A5849C4-93F3-429D-FF34-660A2068897C} - C:\WINDOWS\system32\zgCrypt.dll (file missing)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - C:\PROGRA~1\COMMON~1\{30E44~1\Bar888.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"
    O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide
    O4 - HKLM\..\Run: [LVCOMSX] "C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
    O4 - HKLM\..\Run: [{50E44942-0AF0-1033-1017-06072806002c}] "C:\Program Files\Common Files\{50E44942-0AF0-1033-1017-06072806002c}\Update.exe" mc-110-12-0001411
    O4 - HKLM\..\Run: [System] C:\WINDOWS\system32\kernels1118.exe
    O4 - HKLM\..\Run: [AutoSys] C:\WINDOWS\system32\autosys.exe
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
    O4 - HKLM\..\Run: [explorer] C:\WINDOWS\system32\w.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ttool] C:\WINDOWS\9129837.exe
    O4 - HKCU\..\Run: [Recoveru systems] C:\DOCUME~1\katy\LOCALS~1\Temp\svchost.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.8472\GoogleToolbarNotifier.exe
    O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: NETGEAR WG111T Smart Wizard.lnk = ?
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?a866343ced3b46d3a324823ac06e728e
    O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?a866343ced3b46d3a324823ac06e728e
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O16 - DPF: {E055C02E-6258-40FF-80A7-3BDA52FACAD7} (Installer Class) - http://activex.matcash.com/speedtest2.dll
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
    O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - AVIRA GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: COM+ Messages - Unknown owner - C:\WINDOWS\system32\svchosts.exe" -e mc-110-12-0001411 (file missing)
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
    O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

    Any help would be greatly appreciated. Thank you.
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    What a mess! :eek:

    Please download ATF Cleaner by Atribune.
    This program is for XP and Windows 2000 only

    • Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main menu to close the program.
    For Technical Support, double-click the e-mail address located at the bottom of each menu.



    Download (save) combofix from one of these two sites:
    Double click combofix.exe & follow the prompts.
    When finished, it will produce a log for you.

    Note:
    Do not mouseclick combofix's window while it's running. That may cause it to stall.

    Please post a new hijackthis log with the log from combofix in your next reply.
     
  3. gregor84

    gregor84 Thread Starter

    Joined:
    Sep 28, 2006
    Messages:
    13
    Thanks for your reply. Combofix log is as below:

    "katy" - 07-01-29 21:50:50 Service Pack 2
    ComboFix 07-01-25 - Running from: "C:\WINDOWS"

    (((((((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


    C:\WINDOWS\system32\v.exe
    C:\WINDOWS\system32\w.exe
    C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.dll
    C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00002.dll
    C:\WINDOWS\9129837.exe
    C:\WINDOWS\9999859.exe
    C:\WINDOWS\system32\maxd641.exe
    C:\WINDOWS\system32\unsvchosts.lzma
    C:\Program Files\Common Files\{30E44~1
    C:\Program Files\Common Files\{50E44~1


    ((((((((((((((((((((((((((((((( Files Created from 2006-12-29 to 2007-01-29 ))))))))))))))))))))))))))))))))))


    2007-01-29 21:56 <DIR> d-------- C:\WINDOWS\erdnt
    2007-01-14 22:23 <DIR> d-------- C:\Program Files\Mozilla Firefox
    2007-01-14 22:20 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\Application Data\Google
    2007-01-14 22:08 <DIR> d-------- C:\Program Files\Google
    2007-01-14 22:08 <DIR> d-------- C:\DOCUME~1\katy\Application Data\Google


    (((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


    2007-01-29 19:29 -------- d-------- C:\Program Files\Common Files\symantec shared
    2007-01-27 20:11 -------- d-------- C:\Program Files\antivir personaledition classic
    2007-01-18 21:33 -------- d-------- C:\Documents and Settings\katy\Application Data\google
    2007-01-14 22:23 -------- d-------- C:\Documents and Settings\katy\Application Data\mozilla
    2007-01-14 22:08 -------- d-------- C:\Program Files\java
    2007-01-04 20:10 -------- d---s---- C:\Documents and Settings\katy\Application Data\microsoft
    2006-12-30 20:07 -------- d-------- C:\Program Files\msn messenger
    2006-12-26 16:40 3584 --a------ C:\WINDOWS\system32\msasvc.exe
    2006-12-26 15:36 15360 --a------ C:\WINDOWS\system32\protector.exe
    2006-12-26 14:18 -------- d-------- C:\Program Files\avira
    2006-12-26 14:01 1024 --a------ C:\itambwyl.VIR
    2006-12-26 13:45 74240 --a------ C:\bmkft.exe
    2006-12-26 13:45 3648 --------- C:\odrwofob.exe
    2006-12-26 13:45 23552 --a------ C:\hnawjxos.exe
    2006-12-26 13:45 -------- d--h----- C:\Program Files\Common Files\uninstall information
    2006-12-19 06:16 1024 --a------ C:\nerl.exe
    2006-12-19 06:16 1024 --a------ C:\mifbrqxu.exe
    2006-12-19 06:16 1024 --a------ C:\knpuym.exe
    2006-12-19 06:16 1024 --a------ C:\drlql.exe
    2006-12-19 06:16 1024 --a------ C:\bbdx.exe
    2006-12-17 06:13 72704 --a------ C:\awqalwt.exe
    2006-12-07 04:14 2330624 --a------ C:\WINDOWS\system32\wmvcore.dll
    2006-11-08 05:06 679424 --a------ C:\WINDOWS\system32\inetcomm.dll
    2006-11-04 14:14 1245696 --a------ C:\WINDOWS\system32\msxml4.dll
    2006-10-24 06:29 62 --ahs---- C:\Documents and Settings\katy\Application Data\desktop.ini


    (((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

    *Note* empty entries & legit default entries are not shown

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
    "MsnMsgr"="\"C:\\Program Files\\MSN Messenger\\MsnMsgr.Exe\" /background"
    "Recoveru systems"="C:\\DOCUME~1\\katy\\LOCALS~1\\Temp\\svchost.exe"
    "swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.908.8472\\GoogleToolbarNotifier.exe"

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
    "ehTray"="C:\\WINDOWS\\ehome\\ehtray.exe"
    "High Definition Audio Property Page Shortcut"="HDAShCut.exe"
    "RTHDCPL"="RTHDCPL.EXE"
    "SkyTel"="SkyTel.EXE"
    "Alcmtr"="ALCMTR.EXE"
    "ATICCC"="\"C:\\Program Files\\ATI Technologies\\ATI.ACE\\CLIStart.exe\""
    "iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
    "QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
    "NeroFilterCheck"="C:\\WINDOWS\\system32\\NeroCheck.exe"
    "LogitechCommunicationsManager"="\"C:\\Program Files\\Common Files\\Logitech\\LComMgr\\Communications_Helper.exe\""
    "LogitechQuickCamRibbon"="\"C:\\Program Files\\Logitech\\QuickCam10\\QuickCam10.exe\" /hide"
    "LVCOMSX"="\"C:\\Program Files\\Common Files\\Logitech\\LComMgr\\LVComSX.exe\""
    "ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
    "osCheck"="\"C:\\Program Files\\Norton Internet Security\\osCheck.exe\""
    "AOLDialer"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"
    "SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_10\\bin\\jusched.exe\""
    "AutoSys"="C:\\WINDOWS\\system32\\autosys.exe"
    "avgnt"="\"C:\\Program Files\\AntiVir PersonalEdition Classic\\avgnt.exe\" /min"

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]
    "{8A5849C4-93F3-429D-FF34-660A2068897C}"="OpenGL additional"

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "InstallVisualStyle"=hex(2):43,3a,5c,57,49,4e,44,4f,57,53,5c,52,65,73,6f,75,72,\
    63,65,73,5c,54,68,65,6d,65,73,5c,52,6f,79,61,6c,65,5c,52,6f,79,61,6c,65,2e,\
    6d,73,73,74,79,6c,65,73,00
    "InstallTheme"=hex(2):43,3a,5c,57,49,4e,44,4f,57,53,5c,52,65,73,6f,75,72,63,65,\
    73,5c,54,68,65,6d,65,73,5c,52,6f,79,61,6c,65,2e,74,68,65,6d,65,00

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
    "SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"


    [HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
    HTTPFilter REG_MULTI_SZ HTTPFilter\0\0
    LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0
    NetworkService REG_MULTI_SZ DnsCache\0\0
    DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0
    rpcss REG_MULTI_SZ RpcSs\0\0
    imgsvc REG_MULTI_SZ StiSvc\0\0
    termsvcs REG_MULTI_SZ TermService\0\0
    Usnsvc REG_MULTI_SZ usnsvc\0\0

    *newlycreated* - HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\LEGACY_COMHOST


    Contents of the 'Scheduled Tasks' folder
    C:\WINDOWS\tasks\Check Updates for Windows Live Toolbar.job
    C:\WINDOWS\tasks\Norton Internet Security - Run Full System Scan - katy.job

    Completion time: 07-01-29 21:58:57




    -------------------

    Hijackthis log is below:

    Logfile of HijackThis v1.99.1
    Scan saved at 22:17:34, on 29/01/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
    C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
    C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
    C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
    C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
    C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.8472\GoogleToolbarNotifier.exe
    C:\Program Files\NETGEAR\WG111T Configuration Utility\wlan111t.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\LimeWire\LimeWire.exe
    C:\Program Files\Logitech\QuickCam10\COCIManager.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\DOCUME~1\katy\LOCALS~1\Temp\Temporary Directory 2 for hijackthis[1].zip\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O2 - BHO: C:\WINDOWS\system32\zgCrypt.dll - {8A5849C4-93F3-429D-FF34-660A2068897C} - C:\WINDOWS\system32\zgCrypt.dll (file missing)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"
    O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide
    O4 - HKLM\..\Run: [LVCOMSX] "C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
    O4 - HKLM\..\Run: [AutoSys] C:\WINDOWS\system32\autosys.exe
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Recoveru systems] C:\DOCUME~1\katy\LOCALS~1\Temp\svchost.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.8472\GoogleToolbarNotifier.exe
    O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: NETGEAR WG111T Smart Wizard.lnk = ?
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?a866343ced3b46d3a324823ac06e728e
    O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?a866343ced3b46d3a324823ac06e728e
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O16 - DPF: {E055C02E-6258-40FF-80A7-3BDA52FACAD7} - http://activex.matcash.com/speedtest2.dll
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
    O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - AVIRA GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
    O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\Logitech\SrvLnch\SrvLnch.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe


    Many thanks
     
  4. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Please move hijackthis.exe into a permanent folder.

    To create a permanent folder click My Computer, then C:\
    In the menu bar click on File, New, Folder.
    That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis". Now you have C:\HJT\ folder.
    Put your HijackThis.exe into that folder.


    Download SDFix and save it to your Desktop.

    Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, a menu with options should appear;
    • Select the first option, to run Windows in Safe Mode, then press "Enter".
    • Choose your usual account.
    • In Safe Mode, right click the SDFix.zip folder and choose Extract All,
    • Open the extracted folder and double click RunThis.bat to start the script.
    • Type Y to begin the script.
    • It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
    • Press any Key and it will restart the PC.
    • Your system will take longer that normal to restart as the fixtool will be running and removing files.
    • When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
    • Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt back onto the forum with a new HijackThis log
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/538618

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice