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hELP NEEDED WITH TOSHIBA WEBCAM APP

Discussion in 'Windows 7' started by ShermanB, Dec 6, 2011.

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  1. ShermanB

    ShermanB Thread Starter

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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD Turion(tm) II P560 Dual-Core Processor, AMD64 Family 16 Model 6 Stepping 3
    Processor Count: 2
    RAM: 3835 Mb
    Graphics Card: ATI Mobility Radeon HD 4200 Series, 256 Mb
    Hard Drives: C: Total - 463518 MB, Free - 419233 MB;
    Motherboard: TOSHIBA, NALAE
    Antivirus: Norton Internet Security, Updated and Enabled Problem..click on webcam assistant icon and box comes up that says "webcam open fail" Had built in webcam an mic when purchased at first of April..somehow is missing, doesn't show under imaging devices...I have downloaded 2 different drivers from Toshiba that show as being downladed and unzipped, but nothing working..ie message. Maybe the camera itself somehow got fried. I think it's a Chicony 2.0 or supposed to be..HELP..I've playing with this for 10 days.......By direction of Toshiba support...I went back in time dis no good..they are useless...tHANKS FOR ANY HELP.
     
  2. TerryNet

    TerryNet Moderator

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    Reopening per request.
     
  3. TerryNet

    TerryNet Moderator

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    There is no evidence of the webcam in Device Manager? What, if any, warnings or errors are in Device Manager?
     
  4. ShermanB

    ShermanB Thread Starter

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    Webcam driver open fail is message that comes up when I click on webcam Camera Assistant Software
     
  5. ShermanB

    ShermanB Thread Starter

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    webcam driver open fail
     
  6. ShermanB

    ShermanB Thread Starter

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    Webcam driver open fail is message that comes up when I click on webcam Camera Assistant Software


    Webcam driver open fail is message that comes up when I click on webcam Camera Assistant Software


    Webcam driver open fail is message that comes up when I click on webcam Camera Assistant Software
     
  7. TerryNet

    TerryNet Moderator

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    I doubt that anyone is going to be able to offer any help or even ask more questions until you answer the two questions that I posed in post # 3.
     
  8. ShermanB

    ShermanB Thread Starter

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    WebCam driver open fail.....and no web cam in Device Manager......was there when new...TOSHIBA SUPPORT SCREWED UP SYSTEM AND i ENDED UP WITH REINSTALLING AFTER MAKING BACKUP...i'VE TRIED TOSHIBA SITE FOR DOWNLOAD OF CAM AND CAMERA ASSISTANT SOFTWARENOTHING NOW. SORRY YOU DIDN'T GET EARLIER POSTS I SENT.

    THANKS FOR ANY HELP...Barry
     
  9. TerryNet

    TerryNet Moderator

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    Assuming that there also is no warning or error in Device Manager ...

    See if the web cam became disabled in the BIOS (Setup). If it is enabled there, or does not appear there, I have to agree with your "camera itself somehow got fried." Or loose or (physically) disconnected, but I doubt that you can easily access it to investigate.
     
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