1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

HELP New Spyware

Discussion in 'Virus & Other Malware Removal' started by dave35, Mar 27, 2008.

Thread Status:
Not open for further replies.
  1. dave35

    dave35 Thread Starter

    Joined:
    Mar 27, 2008
    Messages:
    2
    Recently my computer started having spyware pop ups on my desktop. They told me that my computer was infected with spyware and that i needed to follow the link to this website in order to get rid of the problem. They were advertising two products called PC AntiSpyware and PC Cleaner. It stated that both these programs would run on XP (which I have). Since then I have been notified that both programs were illegal. I scanned my computer with Norton and no spyware was found. However these popups keep occurring. They are rather annoying and slow my PC down quite significantly. I really would appreciate it if someone could please tell me how to get rid of these popups.
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Hi, Welcome to TSG!!


    Click here to download HJTInstall.exe
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/697675

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice