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Help!! New Verizon DSL w/ IE closing and Netscape disconnecting

Discussion in 'Web & Email' started by bucsfball, Sep 9, 2004.

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  1. bucsfball

    bucsfball Thread Starter

    Sep 9, 2004
    Please help, I attempted to delete IE a few months ago due to constant pop ups when I had a dial up. I now have DSL and have attempted to start IE but it closes unexpectedly. I also have Netscape and after searching for a period of time it refuses to continue allowing me access to the net. I have done the ping process and everything is fine with my connection but IE closes and sometimes it stops searching and Netscape stops searching as if I am disconnected. What do I need to do???? I had to unplug my modem and replug it several times in a one hour time frame to reconnect in order to complete my work on the web. I feel it is simply my browsers, please help
    Thank you
  2. cybertech

    cybertech Retired Moderator

    Apr 16, 2002
    Welcome to TSG!!

    Create a folder on your hard drive for Hijackthis, like My Documents\HJT
    Click on this link: http://www.net-integration.net/tools/hijackthis.htmland download hijackthis. Save the file into the folder you have created.
    Unzip the file to the folder.
    Scan your machine, then click on Save Log.

    Post a copy back here and someone will be happy to review it.

    Don't make any changes until instructed to do so.
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