Help!! New Verizon DSL w/ IE closing and Netscape disconnecting

[bucsfball]

Please help, I attempted to delete IE a few months ago due to constant pop ups when I had a dial up. I now have DSL and have attempted to start IE but it closes unexpectedly. I also have Netscape and after searching for a period of time it refuses to continue allowing me access to the net. I have done the ping process and everything is fine with my connection but IE closes and sometimes it stops searching and Netscape stops searching as if I am disconnected. What do I need to do???? I had to unplug my modem and replug it several times in a one hour time frame to reconnect in order to complete my work on the web. I feel it is simply my browsers, please help
Thank you

 

[cybertech]

Welcome to TSG!!


Create a folder on your hard drive for Hijackthis, like My Documents\HJT
Click on this link: http://www.net-integration.net/tools/hijackthis.htmland download hijackthis. Save the file into the folder you have created.
Unzip the file to the folder.
Scan your machine, then click on Save Log.

Post a copy back here and someone will be happy to review it.

Don't make any changes until instructed to do so.