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HELP! No internet,, No IP

Discussion in 'Web & Email' started by Userdags, Jun 7, 2010.

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  1. Userdags

    Userdags Thread Starter

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    Jun 7, 2010
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    I am unable to use my internet on my Dell desktop. I am currently using my laptop. Yesterday I was attempting to fix the sound on my Dell by downloading new drivers from the Dell website. Well, I got the sound working but the internet now will not work. I am getting a display message of "Internet explorer cannot display the webpage". I tried going into the dos prompt to get my ip address and it is saying that I have no IP! I am also getting a message that the RPC is unavailable.
    My wireless is working fine as is my modem.
    Please help!!
     
  2. Phantom010

    Phantom010 Trusted Advisor

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    Messages:
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    Press the Windows key + R to open a Run box.

    Type in CMD and press Enter.

    In the command prompt window, type (or paste) sc config RpcSs start= auto

    Press Enter.

    Type (or paste) net start RpcSs

    Press Enter.

    You may need to reboot your computer for changes to apply correctly.
     
  3. xmatter

    xmatter

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    Jun 8, 2010
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    Phantom, I'm assuming that command is the same as going to administrative tools>services>rpc?
     
  4. Phantom010

    Phantom010 Trusted Advisor

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    Yes, it is. Try it the way you are most comfortable with.
     
  5. xmatter

    xmatter

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    i am a gui kinda guy, but always trying to pick up on command line scripts. thanks!
     
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