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Help! Norton has turned into a Virus

Discussion in 'All Other Software' started by boaster, Jan 14, 2002.

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  1. boaster

    boaster Thread Starter

    Joined:
    Dec 28, 2000
    Messages:
    50
    I made the mistake of buying Norton AntiVirus (NAV) remembering the days when the Norton Utilities were lean and mean.

    The problem--NAV never worked. I kept getting "Script Errors" because apparantly some dotcommer convinced Synantec to write the new antivirus software in javascript.

    So, I went to uninstall NAV. The uninstaller said NAV was running and couldn't be uninstalled and that I should stop NAV and try again. I stopped NAV then ran the uninstaller again and got the message that NAV couldn't be *installed* because an old version of NAV was already installed. Didn't matter that I was trying to UNINSTALL.

    So, I went into MSCONFIG and disabled all references I could find to NAV, deleted all the Symantec directories, and removed all references to Symantec, Norton or NAV I could find in the Windows registry or System.ini file.

    Now, when I boot up, I get a blue screen with a red message that NAV can't find its boot sector protection files. I can continue past this by pressing a key but geez, enough already, how do I get this virus ... er ... program off of my system already!

    Thanks
     
  2. ezymony

    ezymony

    Joined:
    Jan 27, 2001
    Messages:
    741
    im not sure but i think your gonna have to reinstall norton and try uninstalling it from add remove programs
     
  3. roverman

    roverman

    Joined:
    Jul 17, 2000
    Messages:
    161
    Also check the autoexec.bat file. NAV will put a line or two there to execute at boot.
     
  4. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    35,977
    Hiya

    This message that apperas on bootup: Can you tell us the full message? Also, what version of AV is it, or is it part of a Utilities?

    Regards

    eddie
     
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