Help!Outlook Express wont load up!

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astrodaddy

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Dec 23, 2003
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I keep getting this message when I try to open Outlook Express 6.0

Outlook Express could not be started because MSOE.DLL could not be loaded.

Thanks in advance for the help!
 

astrodaddy

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Dec 23, 2003
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Thanks Krelian! Havent tried it yet,im downloading an evaluation copy of winzip so I can open the downloaded dll file right now.Ill post back with the results.Thanks again!
 

astrodaddy

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Dec 23, 2003
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Okay, I downloaded the DLL file and successfully unzipped it, but what do I do with it? I thought it would automatically load where its supposed to but oops, it doesnt.Help!
 
Joined
Mar 10, 2004
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300
Try putting it here:
C:\Program Files\Outlook Express\

Is it telling you it can't find the DLL?
 

astrodaddy

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Dec 23, 2003
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No, its simply saying it could not be loaded.And I tried putting it in C:\Program Files\Outlook Express\ but its still coming up with the same message.
 

astrodaddy

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Dec 23, 2003
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Also tried scandisk and rebooted but same problem.Im wondering if I should try to download IE6 again and reinstall it since outlook is a part of it.Went to Microsofts web-site but little help there.Should I post a HJ log here?Would it help my problem?
 
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Mar 10, 2004
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It might help, I'm not a big expert on outlook express. If you're looking for the windows update page, it's located at:

htpp://www.windowsupdate.com

Go to Add/Remove Programs and uninstall Outlook Express, then head over to windows update and reinstall it. Worth a try.
 

astrodaddy

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Dec 23, 2003
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Going to go give it a try, ill post back with the results.

Thanks a mill Krelian!
 

astrodaddy

Thread Starter
Joined
Dec 23, 2003
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244
Im running ME right now.And the error message has changed. It now reads=
Outlook Express could not be started because MSOERES.DLL could not be found.Outlook Express may not be installed correctly.

What to do next?
 

deh

Joined
Sep 6, 2002
Messages
7,809
You could try a repair by.
Start->Run
type in
MSINFO32 click ok
choose Repair Internet Explorer from the Tools menu of System Info.

If there is no option for that goto add/remove programs and choose remove with IE 5 and over you will get an option to Repair.

If you have multiple versions of this or niether work then try this:

(Note I am not currently around an ME machine running IE 6 so am not 100% sure if this is the correct command;couldn't try it out, so I would try the first two to attempt repair first).

Copy and paste the following in Start->Run dialog box:



rundll32 setupwbv.dll,IE6Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"
 

astrodaddy

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Dec 23, 2003
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244
Okay, gonna give a shot, be back soon and thanks Deh and Krelian for all your help.Be posting back soon.
 

astrodaddy

Thread Starter
Joined
Dec 23, 2003
Messages
244
Funny you should say that Krelian, cuz my ME did not respond to that.I received an error (cant remember what it was now) So I went ahead with the hard route. I uninstalled IE back to a previous version then upgraded back again which reinstalled Outlook.Then of course I had to put it back they way I had it with netzero and im happy to say everythings back to normal. I also tried doing a repair but it said internet explorer could not be repaired so down the long road I went. Oh and by the way I forgot to mention I uninstalled Outlook as well before all the upgrading.Thanks again for the help though and if I run into any more problems ill most definitly be back.
 
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