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Help!Outlook Express wont load up!

Discussion in 'Web & Email' started by astrodaddy, Apr 7, 2004.

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  1. astrodaddy

    astrodaddy Thread Starter

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    I keep getting this message when I try to open Outlook Express 6.0

    Outlook Express could not be started because MSOE.DLL could not be loaded.

    Thanks in advance for the help!
     
  2. Krelian

    Krelian

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  3. astrodaddy

    astrodaddy Thread Starter

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    Thanks Krelian! Havent tried it yet,im downloading an evaluation copy of winzip so I can open the downloaded dll file right now.Ill post back with the results.Thanks again!
     
  4. astrodaddy

    astrodaddy Thread Starter

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    Okay, I downloaded the DLL file and successfully unzipped it, but what do I do with it? I thought it would automatically load where its supposed to but oops, it doesnt.Help!
     
  5. Krelian

    Krelian

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    Try putting it here:
    C:\Program Files\Outlook Express\

    Is it telling you it can't find the DLL?
     
  6. astrodaddy

    astrodaddy Thread Starter

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    No, its simply saying it could not be loaded.And I tried putting it in C:\Program Files\Outlook Express\ but its still coming up with the same message.
     
  7. astrodaddy

    astrodaddy Thread Starter

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    Also tried scandisk and rebooted but same problem.Im wondering if I should try to download IE6 again and reinstall it since outlook is a part of it.Went to Microsofts web-site but little help there.Should I post a HJ log here?Would it help my problem?
     
  8. Krelian

    Krelian

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    It might help, I'm not a big expert on outlook express. If you're looking for the windows update page, it's located at:

    htpp://www.windowsupdate.com

    Go to Add/Remove Programs and uninstall Outlook Express, then head over to windows update and reinstall it. Worth a try.
     
  9. astrodaddy

    astrodaddy Thread Starter

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    Going to go give it a try, ill post back with the results.

    Thanks a mill Krelian!
     
  10. deh

    deh

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  11. astrodaddy

    astrodaddy Thread Starter

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    Im running ME right now.And the error message has changed. It now reads=
    Outlook Express could not be started because MSOERES.DLL could not be found.Outlook Express may not be installed correctly.

    What to do next?
     
  12. deh

    deh

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    You could try a repair by.
    Start->Run
    type in
    MSINFO32 click ok
    choose Repair Internet Explorer from the Tools menu of System Info.

    If there is no option for that goto add/remove programs and choose remove with IE 5 and over you will get an option to Repair.

    If you have multiple versions of this or niether work then try this:

    (Note I am not currently around an ME machine running IE 6 so am not 100% sure if this is the correct command;couldn't try it out, so I would try the first two to attempt repair first).

    Copy and paste the following in Start->Run dialog box:



    rundll32 setupwbv.dll,IE6Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"
     
  13. astrodaddy

    astrodaddy Thread Starter

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    Okay, gonna give a shot, be back soon and thanks Deh and Krelian for all your help.Be posting back soon.
     
  14. Krelian

    Krelian

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    I'd like to confirm, that command does in fact work in WindowsME.
     
  15. astrodaddy

    astrodaddy Thread Starter

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    Funny you should say that Krelian, cuz my ME did not respond to that.I received an error (cant remember what it was now) So I went ahead with the hard route. I uninstalled IE back to a previous version then upgraded back again which reinstalled Outlook.Then of course I had to put it back they way I had it with netzero and im happy to say everythings back to normal. I also tried doing a repair but it said internet explorer could not be repaired so down the long road I went. Oh and by the way I forgot to mention I uninstalled Outlook as well before all the upgrading.Thanks again for the help though and if I run into any more problems ill most definitly be back.
     
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