1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Help please, been highjacked

Discussion in 'Virus & Other Malware Removal' started by Pa19, Jul 25, 2006.

Thread Status:
Not open for further replies.
  1. Pa19

    Pa19 Thread Starter

    Joined:
    Nov 17, 2004
    Messages:
    43
    Hi I need help to completely remove the pop ups on my friend's laptop. I cleaned out most of the problems with Ewido. But there are a few linguering malwares that have imbedded themselves in the system. I ran Highjack ths and here is the log.

    Logfile of HijackThis v1.99.1
    Scan saved at 6:08:01 PM, on 7/25/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\WgaTray.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Network\ipnetwork.exe
    C:\Program Files\ewido anti-spyware 4.0\ewido.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\NoAds\NoAds.exe
    C:\Program Files\Broderbund\Mavis Beacon Teaches Typing Deluxe 15\minimavis.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Administrator\My Documents\hijackthis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsouth.net/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Popup Manager - {08E74C67-99A6-45C7-94DA-A397A8FD8082} - C:\Program Files\Popup Manager\PopupMgr_1.0.2.1P.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
    O2 - BHO: (no name) - {C2F37F6D-EDD1-9223-A4A9-90CB59950FB2} - C:\WINDOWS\system32\agkd.dll (file missing)
    O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [IpNetwork] C:\Program Files\Network\ipnetwork.exe
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [DNS] C:\Program Files\Common Files\mc-58-12-0000094.exe
    O4 - HKCU\..\Run: [NoAds] "C:\Program Files\NoAds\NoAds.exe"
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Personal Coach.lnk = ?
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.google.com/
    O20 - AppInit_DLLs: spoolsv.dll C:\WINDOWS\system32\spoolsv.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

    Any help we can get will be greatly appreciated.
    Pa
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Please download Brute Force Uninstaller to your desktop.
    • Right click the BFU folder on your desktop, and choose Extract All
    • Click "Next"
    • In the box to choose where to extract the files to,
    • Click "Browse"
    • Click on the + sign next to "My Computer"
    • Click on "Local Disk (C:) or whatever your primary drive is
    • Click "Make New Folder"
    • Type in BFU
    • Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".
    RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download Alcra PLUS Remover.
    Save it in the same folder you made earlier (c:\BFU).

    Do not do anything with this yet!

    Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping F8 until a menu appears. Highlight Safe Mode and hit enter.


    Then, please go to Start > My Computer and navigate to the C:\BFU folder.
    • Start the Brute Force Uninstaller by doubleclicking BFU.exe
    • Behind the scriptline to execute field click the folder icon [​IMG] and select alcanshorty.bfu
    • Press Execute and let the program do its job. (You ought to see a progress bar if you did this correctly.)
    • Wait for the complete script execution box to pop up and press OK.
    • Press exit to terminate the BFU program.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/486363

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice