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Help please, setting up a 98 PC

Discussion in 'Earlier Versions of Windows' started by john1, Nov 19, 2001.

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  1. john1

    john1 Thread Starter

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    Hi,

    I have been asked to set up a friend's computer.
    it's 98 and second hand.
    There's a couple of problems, the sounds and the
    internet connection.
    When i double click on the 'dial up networking'
    i expected the dial up window to open up.
    But it just highlights 'dial up networking'

    I dont know what to do about that.
    Or why the window doesn't appear.

    Could anyone offer some advice please?

    John
     
  2. Dan O

    Dan O

    Joined:
    Feb 13, 1999
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    I would try the Dial-Up Networking 1.4 Upgrade, it may fix the connection problem: http://support.microsoft.com/support/kb/articles/Q285/1/89.ASP

    Let us know if it does fix the problem.

    For the sound problem goto the vendor web site of the sound card and download the latest drivers. Then go into Device Manager and blow away all current sound devices and then install the need sound drivers.
     
  3. Mosaic1

    Mosaic1

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    http://support.microsoft.com/support/kb/articles/Q142/8/06.asp

     
  4. Mosaic1

    Mosaic1

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    If you do rename and extract msvcrt.dll from the install CD, it may not be the correct version if you have done any updates. Since it is a fresh install, check the version of the file now with that available on the CD.
    You should also install this update:

    Microsoft Libraries Update
     
  5. john1

    john1 Thread Starter

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    Thanks Dan, i looked at that upgrade article you mentioned
    but this isnt actually a connection prob, well not yet anyway!
    with this the dial up window is not presenting itself, for
    the function of 'make new connection'

    As for the sound, i did try some stuff, but im more worried
    about getting on line with it first. The audio sound devices
    are listed as '?' devices, there are two of them, i am told
    they were working ok when the machine was brought home,
    yesterday.

    I looked at the part for the drivers, and it says they're
    not installed. It also says i can install them by clicking
    on 're-install drivers'. However if i do try to do that it
    then asks me to direct it to them. I may have to open it up
    to find the name of the sound card, but i'm hoping it won't
    come to that.

    Mosaic, yes that certainly sounds like what's happening here
    I did check to see if 'dial-up' is installed, and it is.
    I read thru that article you posted and i will rename those
    six files as described. I'm a bit less sure about their
    instruction No 4 which says to extract those files from the
    CD. Do they mean that i should replace the ones in the PC
    with fresh ones from the CD?
    Does that mean that they wont be replaced by WIN if the
    suspect ones are renamed as .xxx ?
    I will check that the version of msvcrt.dll is the same
    before substituting it with one from the WIN98 cd disk.

    As for the Libraries update, i will do that as soon as
    the PC gets on line.

    Sorry for the delay but i dont type very quickly.

    Regards, John
     
  6. Mosaic1

    Mosaic1

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    John,
    If you have just installed and not done any updates, the version should be the same.
    You will first rename the old ones in DOS as per instructions. then boot into windows and
    use SFC to extract the files after you have renamed in DOS. You have to replace them. windows won't.

    Did you check to see if the Dial up adapter is installed? That is at the bottom of the directions. I would check that first.
     
  7. john1

    john1 Thread Starter

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    Mosaic,

    Yes, i did check to see if 'dial-up' is installed, and it is.
    Ive got a feeling it wouldnt show under 'My Computer' if it
    wasn't but im not going to dis-able mine to check.

    Those files being dodgy may also explain why the modem options
    are greyed out. The radio type button for the modem is not
    accessible. The one for LAN is available.

    Could something have happened in transit to upset the files on
    the sounds and the dial-up?

    Maybe a check of some sort would be an idea.

    John
     
  8. Mosaic1

    Mosaic1

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    John1,
    Not dialup networking. But the Dial Up adapter. Go to control Panel>Network>configuration and look at the first section named:
    The following network components are installed. Do you see Dial up adapter? If not, click add install it ..........
     
  9. john1

    john1 Thread Starter

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    Hi,
    yes i did go to that bit, i'm trying to recall what was there.
    I think i did look at parts of that. I would have expected the
    Dial Up Adapter, so i'm guessing it was there. But i will check
    that as well. I'm going back to his place tomorrow, and i may
    take my laptop to see if i can get on line from his place, cos
    then i can check straight away. Hopefully his WIN98 will go on
    line otherwise my poor old laptop with its dodgy battery and
    add-on modem will have to be pressed into service.

    From what i recall, that section looked ok, but i'll check it.

    Thanks, John.
     
  10. john1

    john1 Thread Starter

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    Mosaic,

    Whats SFC ?
    i was just going to unzip the cab and copy the
    replacement into the right place.
    Would that be wrong?

    John.
     
  11. Mosaic1

    Mosaic1

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  12. john1

    john1 Thread Starter

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    Mosaic,

    Cheers, i had a look at that, it looks better
    than trying to find the file yourself.
    Is this included on 98 ?
    i looked on my 98se and 'find' doesn't
    bring it up.

    Is it on there somewhere?

    John.
     
  13. Mosaic1

    Mosaic1

    Joined:
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    Yes. It is standard.
    sfc.exe should be in C:\windows\system
     
  14. john1

    john1 Thread Starter

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    Yes it is there.
    Thanks, i'll be doing that tomorrow.
    I better say goodnight now
    its quite late here.

    Thanks for your help,

    John
     
  15. john1

    john1 Thread Starter

    Joined:
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    Hi, I tried SFC, it wants to be directed to the cab with the file.
    I dont know which one that is.
    Also this doesn't have Winzip on it, so i can't open them to see.
    I rang the previous owner, who tells me that he formatted the
    drive(s) when he sold it, then ran 98 in from the CD.
    Which explains why theres no sound drivers or printer drivers on it.
    Unfortunately i cant get WIN to see the modem.

    Could anyone tell me how to get WIN to find the modem?
    I dont really want to open it up,
    Surely theres a way??

    I am in front of the machine now,
    looking a bit lost.

    John.
     
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