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Help, please with startup error...

Discussion in 'Windows XP' started by drm1101, Feb 12, 2008.

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  1. drm1101

    drm1101 Thread Starter

    Joined:
    Feb 12, 2008
    Messages:
    1
    Hello:
    When I start the computer, I get this message
    "ibmpmsvc.exe the exception privileged instruction (0xc0000096) occurred in the application at location 0x0012e78d click on ok to terminate the program click on cancel to debug the program".
    How can this be fixed?
    Thanks.
     
  2. XxVectorxX

    XxVectorxX

    Joined:
    Feb 12, 2008
    Messages:
    13
    Hello drm1101 and welcome to the forum,

    The process ibmpmsvc.exe is a power management driver for IBM laptops. It provides support for the use of four keys on the thinkpad keyboard with blue key tops - Fn, F3, F4 and F12 - which have specific functions to control the standby and hibernate buttons. It isn't required if you don't plan to go into standy or hibernate modes.

    The only solution I have seen is to go tothis site and try the latest version of the power management driver:

    http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4GXPEG

    Good luck,

    -Matt
     
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