Help Please!

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FixMyInternet

Thread Starter
Joined
Nov 24, 2011
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2
Hi guys, sorry to intrude, but I had the exact same problem as KCDP76AT. I uninstalled AT&T Communication Manager and my internet does not work. It says Identifying......for a while then it says "Limited or No Activity" then it does not connect. I've tried "automatically repair IP settings"; basically every option they've given me. I have Windows Vista, so I tried the solutions that TerryNet submitted with high hopes it'd work for me, but it didn't. If you could please please pleas HELP ME I'd GREATLY appreciate it! Thank you!!
 

TerryNet

Terry
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81,423
I've started your own thread for you here. By tacking your post onto a three week old solved thread you weren't intruding; you were wasting your time. If you had the exact same problem then the exact same fix (stack/WINSOCK repairs) would have worked.

Start, Run, CMD, OK to open a command prompt:
(For Vista or 7 type CMD in the Search box after Start)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.


If you are trying to connect by Wi-Fi please attach a screen shot of the Networks page of the Xirrus Wi-Fi Inspector.
 

FixMyInternet

Thread Starter
Joined
Nov 24, 2011
Messages
2
If you are trying to connect by Wi-Fi please attach a screen shot of the Networks page of the Xirrus Wi-Fi Inspector.
I was not able to take a screen shot of a Networks page on the computer with the internet problem because I could not download the program you requested. I can take a screen shot of the computer I am currently using because I am usng the same wi-fi I will use once my internet is repaired on the other computer, if that helps?

Anyways, here's the info you asked for:


Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.


C:\Users\Chavez>IPCONFIG/ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Chavez-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1C-25-6E-C9-37
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{4ACF3DEC-1CFE-42F2-878C-F923C5C01
865}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Chavez>


Thanks again for the help!
 

etaf

Wayne
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Joined
Oct 2, 2003
Messages
65,486
theres no wireless adapter shown on that info - are you sure the pc has a wireless adapter ?

can you copy the xirrus program across to the faulty laptop - using a usb flash stick, or external usb harddrive or CD / DVD ?

can we see a device manager screen shot



------------------------------------------------------------------------
Device Manager
Post back the results in device manager
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

windows key and pause Key should open to allow device manager to be seen on laptops may need to use windows key + FN key + Pause Key
if not then

Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
windows 7
start > control panel> System and Security> Device Manager

network adaptors, click on the + > post back the devices listed there
are there any ! ? or X


post a screen shot of the device manager - network adapters

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
Full details are here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
------------------------------------------------------------------------
 
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