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help please

Discussion in 'Windows 7' started by leighton, Dec 1, 2011.

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  1. leighton

    leighton Thread Starter

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    was trying to run World of warcraft and get a critical shutdown to prevent damage. The video timed out is this a sign something is going out
     
  2. leighton

    leighton Thread Starter

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    does anyone now if i need to replace a component in my system. or is it a program.
    Was starting wow and get a critical shut down says to prevent damage and it is a time out on video
     
  3. mel8again

    mel8again

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    We need a lot more info. Make, model and full description of what you are doing when whatever happens.
     
  4. leighton

    leighton Thread Starter

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    using nividia gt220 graphics card, Windows 7
    log into world of warcraft. get the sign in screen and it starts to load and as game starts it ether will give critical shut down to prevent damage says video time out, or will get a flash of colors and then a blank screen and freezes. this occured after driver update.

    Everything else seem to run fine only with world of warcraft
     
  5. leighton

    leighton Thread Starter

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    Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: P35-DS3L
    BIOS: Award Modular BIOS v6.00PG
    Processor: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz (2 CPUs), ~2.2GHz
    Memory: 4096MB RAM
    Available OS Memory: 4094MB RAM
    Page File: 1995MB used, 8238MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode

    Card name: NVIDIA GeForce GT 220
    Manufacturer: NVIDIA
    Chip type: GeForce GT 220
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0A20&SUBSYS_12263842&REV_A2
    Display Memory: 2769 MB
    Dedicated Memory: 978 MB
    Shared Memory: 1791 MB
    Current Mode: 1680 x 1050 (16 bit) (59Hz)
    Monitor Name: HP w2007 Wide LCD Monitor
    Monitor Model: HP w2007
    Monitor Id: HWP26A7
    Native Mode: 1680 x 1050(p) (59.954Hz)
    Output Type: DVI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 8.17.0012.8562 (English)
    Driver Version: 8.17.12.8562
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 10/15/2011 00:53:00, 15693120 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-4960-11CF-807A-2A321CC2C535}
     
  6. leighton

    leighton Thread Starter

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    help please
     
  7. mel8again

    mel8again

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    I think it is your video card. Take off the side panel and clean the whole case with compressed air. Make sure the video card is seated all the way on the mobo. After rebooting I would uninstall the video drivers, reboot, let Windows do its thing, reboot and install the drivers you have downloaded from Nvidia. Download the drivers from Nvidia before starting. I find the latest drivers to be 285.62 - WHQL and hopefully this link works to get them http://www.geforce.com/Drivers/Results/38916
     
  8. leighton

    leighton Thread Starter

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    Dec 1, 2011
    Messages:
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    alredy did that and with no solutions.

    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Extra information about the problem
    BCCode: 116
    BCP1: FFFFFA80073294E0
    BCP2: FFFFF8800F3C59C8
    BCP3: 0000000000000000
    BCP4: 0000000000000002
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Bucket ID: X64_0x116_TdrBCR:2_Tdr:2_IMAGE_nvlddmkm.sys
    Server information: a61532b2-579f-4d29-b980-27a1e6d8053a

    this is the error message i get in windows address a problem click on the help and it has no solutions online.

    This is getting frustraiting trying to get a game to work.
    It only occures on world of warcraft the reast of the computer is running fine.
    But this is the only 3D game i play the rest of the computer use is mainly just normal use.

    This is the error i get when it shuts down when loading world of Warcraft

    Shut down to prevent damage
    Attempt to reset display driver and recover from time out Failed

    Tech Info:
    Stop 0x00000116 (0xFFFFFA800895E0101,)xFFFFF8800F3F39C8, )x0000000000000000, 0x00000000000000002)
    ** NVLDDMKM.SYS- Address FFFFF8800F3F39C8
    Base At FFFFF8800F27E000, Date Stamp 4C99233b
     
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