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Help please!!

Discussion in 'Virus & Other Malware Removal' started by SmartASH, Oct 16, 2003.

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  1. SmartASH

    SmartASH Thread Starter

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    Oct 16, 2003
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    On my system I have Windows 98, and I currently use Nortan Internet Security 2003. Few weeks ago I would turn on the computer, hop on the web and then realise that somehow my Zone Alert had been turned off.. So after having the computer freeze up on me and not being able to open AOL and such, I uninstalled Zone Alert and got NIS 2003. Now everytime I hop on the web, about every 2-7 minutes I get a little popup from the NIS firewall saying that a local computer is trying to connect to mine or such, using Backdoor.Subseven and Backdoor.Netbus. Used NIS and House call to search the computer for a virus and even tried McCaffe at one point; it is yet to find an infected file on the computer...yet the annoying pop ups from my firewall are still coming. Any suggestions?? Please help!!! Below is an example of the message...Thankyou-

    A computer with the IP address 172.176.48.96 attempted to connect to your computer using the default block backdoor/subseven trojan horse
     
  2. cannymum

    cannymum

    Joined:
    Apr 8, 2003
    Messages:
    50
    Have you tried running AdAware 6.181

    Uninstall any old versions you may have. Install the new Build, click on "check for updates" to get the latest reference file.

    Then configure it this way (recommended for a first scan)

    Please make sure that you have these options checked:
    Under Ad-aware 6 > Configurations (The gear wheel) > Tweaks > Scanning Engine:
    "Unload recognized processes during scanning."
    Under Ad-aware 6 > Configurations > Tweaks > Cleaning Engine:
    "Let Windows remove files in use after reboot."
    Also, please check to see if you have the option "quarantine all objects prior to removal" checked. Open Ad-aware > General Options, there is an option "Automatically Quarantine objects prior to removal

    When you click on the 'start' button, in the next window, select the 2nd option (Use custom scanning options) and make sure 'Activate In-depth scan (recommended) is ticked...green

    Run Ad-Aware.

    Mark the objects for removal you wish to get rid of, and then choose next.

    Be sure to reboot after removal.

    Please Note:

    After removing a Browser Hijacker Ad-aware 6 will set your Start Page to "Blank".
    So you may need to set the Start and Search pages in your Browser manually back to your prefered one.
    The reason is, the Hijack has changed the page, since Ad-aware 6 does not know what it was set to before, it resets it to a blank page.
    If you do not see any differences, then disregard this.....

    If you have any further questions, please don't hesitate to ask.

    If you would like to post a log file, before you remove anything...please do so.

    Thanks
     
  3. dvk01

    dvk01 Moderator Malware Specialist

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    First Name:
    Derek
    You haven't got infected files it's the firewall doing it's job stopping them in the first palce.

    turn off the annoying pop ups
     
  4. SmartASH

    SmartASH Thread Starter

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    I ran Ad-aware and I am not getting as many of the pop-ups from NIS anymore. I had a bunch of malware and such on the comp. So thankyou for your help.
     
  5. Flrman1

    Flrman1

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    You need to go to the settings in NIS and turn off the Alerts. It is quite a nuisance to have to close the alert box. There are times when trojans/worms/hackers etc... are scouring the net for open ports that you may get an alert every 30 secs or so. How can you get anything done.

    I'm not familiar with NIS but somewhere in there will be a setting to turn off the alerts.
     
  6. SmartASH

    SmartASH Thread Starter

    Joined:
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    Messages:
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    Thankyou flrman1, I was just suprised to have so many of these pop-ups and did'nt understand what to do. Thankyou all for your help.
     
  7. Flrman1

    Flrman1

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    Messages:
    46,329
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