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Help Please!!!!!

Discussion in 'Virus & Other Malware Removal' started by JUDYtorres, Jul 26, 2006.

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  1. JUDYtorres

    JUDYtorres Thread Starter

    Joined:
    Apr 17, 2006
    Messages:
    47
    i need help please i try to download ad-aware in www.download.com and it seems the pop ups wont let me

    i try to open some pages in vistaprint and it does the same. what can i do?
    is urgent please.

    i only have mcafee antivirus and the google toolbar

    thanks
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Click here to download HJTsetup.exe
    Save HJTsetup.exe to your desktop.

    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
     
  3. JUDYtorres

    JUDYtorres Thread Starter

    Joined:
    Apr 17, 2006
    Messages:
    47
    Logfile of HijackThis v1.99.1
    Scan saved at 1:22:45 PM, on 8/5/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
    C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
    C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\DropBox\DropBox\DropBox.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIACA.EXE
    C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
    C:\Program Files\FilmLoop Player\FilmLoop.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Sierra\Planner\PLNRnote.exe
    C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
    C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
    C:\WINDOWS\system32\bgsvcgen.exe
    C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    C:\Program Files\Network Associates\VirusScan\Mcshield.exe
    C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Hijackthis\HijackThis.exe
    C:\WINDOWS\System32\wbem\wmiprvse.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.endi.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
    R3 - URLSearchHook: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SWEETIE - {1A0AADCD-3A72-4b5f-900F-E3BB5A838E2A} - C:\PROGRA~1\MACROG~1\SWEETI~1\toolbar.dll
    O2 - BHO: BPA - {4E7BD74F-2B8D-469E-D3EE-FD2CF4D5FA7D} - C:\PROGRA~1\bpa\bpa.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\es-us\msntb.dll
    O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\es-us\msntb.dll
    O3 - Toolbar: BPA - {4E7BD74F-2B8D-469E-D3EE-FD2CF4D5FA7D} - C:\PROGRA~1\bpa\bpa.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
    O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
    O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
    O4 - HKLM\..\Run: [EasyMessage] "C:\Program Files\Zango Messenger\em2.exe" -wait
    O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
    O4 - HKLM\..\Run: [eSnips] "C:\Program Files\eSnips\ClientGW.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [MediaPipe P2P Loader] "C:\Program Files\p2pnetworks\mpp2pl.exe" /H
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [DropBoxUtility] "C:\Program Files\DropBox\DropBox\DropBox.exe" /s
    O4 - HKLM\..\Run: [EPSON Stylus CX3800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIACA.EXE /P26 "EPSON Stylus CX3800 Series" /O6 "USB003" /M "Stylus CX3800"
    O4 - HKLM\..\Run: [SweetIM] C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
    O4 - HKLM\..\Run: [FilmLoop] "C:\Program Files\FilmLoop Player\FilmLoop.exe" -hide
    O4 - HKCU\..\Run: [MsnMsgr] ~"C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [License Manager] "C:\Program Files\License_Manager\license_manager.exe " /silent
    O4 - HKCU\..\Run: [SweetIM] C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
    O4 - Startup: Epson all-in-one Registration.lnk = E:\Titles\Ereg\EPSONREG.EXE
    O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\Sierra\Planner\PLNRnote.exe
    O4 - Global Startup: Picture Package Menu.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
    O4 - Global Startup: Picture Package VCD Maker.lnk = C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
    O8 - Extra context menu item: &Búsqueda en Google - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
    O8 - Extra context menu item: &Traducir palabra inglesa - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Instantánea de caché de la página - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
    O8 - Extra context menu item: Páginas similares - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
    O8 - Extra context menu item: Páginas vinculadas - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
    O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by12fd.bay12.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {5F8A33E7-6A32-4EE0-887A-134C627CB052} (Easy Upload Tool Combo Control) - http://judytorres.myphotoalbum.com/EasyUploadTool.cab
    O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/installers/pinstall/pinstall.cab
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by12fd.bay12.hotmail.msn.com/activex/HMAtchmt.ocx
    O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://walmartpr.pnimedia.com/upload/activex/v2_0_0_9/PCAXSetupv2.0.0.9.cab?
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: Servicio de registro de McAfee (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
    O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
     
  4. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Download Ewido anti-spyware from HERE and save that file to your desktop.

    This is a 30 day trial of the program
    1. Once you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
    2. Once the setup is complete you will need run ewido and update the definition files.
    3. On the main screen select the icon "Update" then select the "Update now" link.
      • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
    4. Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
    5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
    6. Under "Reports"
      • Select "Automatically generate report after every scan"
      • Un-Select "Only if threats were found"
    Close ewido anti-spyware, Do Not run a scan just yet, we will shortly.
    1. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
      IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning proccess:
    2. Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
    3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
    4. ewido will now begin the scanning process, be patient this may take a little time.
      Once the scan is complete do the following:
    5. If you have any infections you will prompted, then select "Apply all actions"
    6. Next select the "Reports" icon at the top.
    7. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
    8. Close ewido and reboot your system back into Normal Mode and post the results of the ewido report scan.


    Post a new HijackThis log and the log from Ewido.
     
  5. JUDYtorres

    JUDYtorres Thread Starter

    Joined:
    Apr 17, 2006
    Messages:
    47
    I follow all the instructions and here is the report.
    what should i do next??

    ---------------------------------------------------------
    ewido anti-spyware - Scan Report
    ---------------------------------------------------------

    + Created at: 6:08:13 PM 8/5/2006

    + Scan result:



    C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\2XTERYTK\popup[1].htm -> Hijacker.Agent.a : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.247realmedia : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Advertising : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Atdmt : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Burstnet : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Burstnet : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Casalemedia : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Com : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Doubleclick : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Falkag : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Fastclick : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Fastclick : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Hitbox : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Hitbox : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Hitbox : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Hitbox : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Hotlog : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Masterstats : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Mediaplex : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Overture : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Overture : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Pointroll : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Qksrv : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Serving-sys : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Spylog : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Statcounter : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Tacoda : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Trafficmp : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Tribalfusion : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Webtrendslive : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][1].txt -> TrackingCookie.Yieldmanager : Ignored.
    C:\Documents and Settings\Owner\Cookies\[email protected][2].txt -> TrackingCookie.Zedo : Ignored.


    ::Report end
     
  6. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    You have MoviePass on your machine, did you install that?
     
  7. JUDYtorres

    JUDYtorres Thread Starter

    Joined:
    Apr 17, 2006
    Messages:
    47
    HI
    i really dont know.
    what should i do now?

    thakns
     
  8. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Run HJT again and put a check in the following:

    O2 - BHO: BPA - {4E7BD74F-2B8D-469E-D3EE-FD2CF4D5FA7D} - C:\PROGRA~1\bpa\bpa.dll
    O3 - Toolbar: BPA - {4E7BD74F-2B8D-469E-D3EE-FD2CF4D5FA7D} - C:\PROGRA~1\bpa\bpa.dll

    Close all applications and browser windows before you click "fix checked".

    Restart in Safe Mode.
    Click here to see how.


    Open Windows Explorer. Go to Tools, Folder Options and click on the View tab. Make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files". Now click "Apply to all folders" Click "Apply" then "OK".

    Delete this folder: :\PROGRAM FILES\bpa


    Navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Next navigate to the C:\Documents and Settings\Administrator (Repeat for all user names)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files".

    Put a check by "Delete Offline Content" and click OK.


    Empty your recycle bin.

    Reboot and post another log.
     
  9. JUDYtorres

    JUDYtorres Thread Starter

    Joined:
    Apr 17, 2006
    Messages:
    47
    I OPENED THE HJT AND CHECK MARKET
    CHEO2 - BHO: BPA - {4E7BD74F-2B8D-469E-D3EE-FD2CF4D5FA7D} - C:\PROGRA~1\bpa\bpa.dll
    O3 - Toolbar: BPA - {4E7BD74F-2B8D-469E-D3EE-FD2CF4D5FA7D} - C:\PROGRA~1\bpa\bpa.dll


    THEN I RUNNED THE COMPUTER IN SAFE MODE BUT I COULD FIND IN TOOLS THE FOLDER OPTIONS WHY? I DONT KNOW WHAT TO DO....AM I DOING SOMETHING WRONG???
    THANKS AGAIN
     
  10. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    No it's probably gone.

    Any other problems?
     
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